Spocket: USA & EU Dropshipping

Only had the app for a few weeks, but everything has been great. Have made some sales from Spocket and the wide range of products they have to offer. Only thing I wish is that when importing over it would have some verbiage to help you in the description.

You for sure should try the 14 day free trail so that you can see the great products that they have.

Spocket is the best for my business. Thank you very much. Really appreciate it. You guys rock! Yayyy

Update Review posted 1/22/2019

1) I still have not received a refund (as was communicated to me on one order - although they have since terminated that specific vendor from their system for not meeting Spocket's guidelines)
2) I still have not received an RMA for the 2nd order

At least I took care of my two clients with a refund on my side. Very disappointed that Spocket never followed through.

Original Review posted 1/9/2019
The concept is great . . . allows sellers to add products that align with their customers without investing any money in inventory.

Although small, Spocket has some decent products that i added to my site and drop shipping is from the US.

Integration went smoothly and process to place orders went well.

For all of these things, Spocket would have earned 4.5 stars from me. Would Have.

Where Spocket falls short is customer service. Over the holidays i had three orders of their products. I've had issues with two - 66%

The first issue is i ordered a product and waited for the shipping confirmation and it never came. I reached out to Spocket and for the first couple of emails through their support page, no response. However, separately i received emails from their sales team wanting me to upgrade to their pro version. I took that time voice the need for Vendor Contact information (which they don't provide) or a tracking code.

The second issue is i ordered a product and my client said the sizes ran small. I wanted an RMA and to know if the other size was available. Again, i used my opportunity through the sales team (because the support emails were not getting a response) and no vendor information is available.

They eventually offered a refund and an RMA, however, neither has come through. After two additional emails through the only channel that was responding, I have heard nothing.

I am now not sure if the first product was ever delivered. And my client for the 2nd order is still waiting for the RMA. So that I can perform a better customer experience for my clients, I am refunding both of their money today.

for those of you with no problems, i am happy for you. However my experience is not the same.

Spocket offers a wide variety of items for dropshipping. Not all suppliers are great, but they are good at making sure they are responsive.

Great resource of products! Thank you for making this available to businesses and entrepreneurs. So far I am enjoying my experience.

The BEST!!! I love it. help my store a really lot. I would recommend it to my friends. Easy to use.

Great dropshipping website and very good customer service. Special mention to Jam who has always been fantastic

love this, easy to use best products and suppliers for drop shipping would highly recommend not better ecommerce platform

I like the fact that they have multiple suppliers. I also like that you can pretty much get anything from anywhere that ships from the US.

I've had a few issues regarding quality control with two different vendors but Spocket has always been easy to contact and they are quick to jump on the problem and work to find a solution. I was surprised by how easy it is to contact their customer service and how helpful they are each time.