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super easy to integrate with my shop, clear descriptions and quality products. Great variety for whatever niche you are promoting
Awesome! It is great to know that you are using Spocket and Shopify for your business. It is absolutely easy to set up and connect with other apps. Thanks for recommending Spocket. If you should need anything, please do not hesitate to reach out! - Erwin
This is the worst dropshipping APP! I would stay far away. I imported their products and had them listed on my site and was getting emails about copyright claims. I reached out to Spocket and they didn't respond. Their customer service is absolutely terrible. It is definitely not worth getting sued so I deleted the products.
Thanks for letting us know about this! When concerns are raised with specific suppliers, our team investigates these instances specifically. Furthermore, we require all suppliers to verify that they lawfully reserve the rights to sell their products so if a supplier is found to be in violation, then we remove the product immediately without question.
Please also know that we have been trying to get in touch with you, but have not heard back so we would be more than happy to accommodate if you reach to us at support@spocket.co.
I am new to spocket dropshipping but it seem's to be very easy to navigate and understand to this point.
Thanks for the wonderful feedback! We are so glad you find Spocket user-friendly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Awesome experience working with Jessa in resolving an issue we had. She was extremely helpful and took her time to understand our issue.
Thanks for sharing your positive review of Jessa's service. Feedback like yours is valued by every team member here, and it motivates us to continue developing our service. - Irene
Happy to Take your money but then not ship the item, rrrrrrr, what a waste of my time, loaded 514 items for nothing, rrrrr so mad
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin
I WOULD RECOMMEND SPOCKET.
Hi ALL ESSENTIAL NEEDS, LLC! Thank you for recommending Spocket! We are happy to know that you are enjoying your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Too many "premium" products. Products that actually sell, are placed in this category. If spocket wants to be a leader in dropshipping, don't force people to pay for your premium plans.
I love how this app has so much inventory. And a very diverse array of products. There is literally something for everyone and every niche.
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
Very user-friendly and the products seem great! The shipping also seems to be more affordable than other websites I've used.
Glad to know that! We urge our suppliers to only provide the best rates with the fastest shipping method for you convenience. Thanks for using Spocket! -John
UPDATE -
Per Shopify's request in products that range in my store's description, I gave Spocket a try again. Not only was I lied to about product selection in U.S. sourced products; but I was also scammed. My first customers order was placed 2 weeks ago, almost 3, still hasn't received the product, and we've learned it's also coming from China. Kinda hard to be USA Supplied when products are shipped from China... Spocket Customer Service refuses to escalate to management; and literally ignores your requests after you request management.
I'd stay as far away from Spocket as I can; this has been the absolute worst app experience I've ever had.
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Thinking about paying Spocket $100/$300 per month with their Live Chat feature weighing your thoughts on signing up? Don't bother! I have two orders, both have products unfulfilled past their 3-5 day processing time, an hour later, still no response from Spocket Live Chat!!!
We're sorry to hear about the not so stellar experience you had with our live chat. Our apologies for the delay in response to answer your concerns. We would be glad to rectify this and have any issues you have be resolved for you immediately. We're looking forward to your reply so we can sort things out for you as soon as possible! Thank you for your patience and understanding!