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Support team very helpful and kind.
Hi there! Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. We are very grateful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I like how easy Spocket is to use, but it would be absolutely 5 stars if I was able to alter the description/tags/etc from the 'My Products' tab after it was pushed to my store. However, that is just a minor flaw in an otherwise really good addition to any store.
We're glad you find the platform easy to use. Please feel free to reach out though should questions about its usage arise. Regarding being able to edit some aspects of a product, it's something we can consider working and so we're noting it. Thanks for the review in any case!
Prinz was verry helpful on the Chatbox , he answered quickly to my questions about the app subscriptions... great customer support
We’re pleased that Prinz was able to provide you with an exceptional Spocket service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I just registered and I hope from from America to Europe the shipments will be short and the products will be sufficient
You can be sure that things will start to look up soon! The awful pandemic situation has certainly affected all shipments around the world but let's remain optimistic! Reach out to us at support@spocket.co anytime. We're always available to help you anytime!
Bin zufrieden!
Danke schön! Wir freuen uns, dass Sie zufrieden sind! - Erwin
Prinz is a TOTAL ROCKSTAR who saved my evening! it was a late night, I was tired and I was struggling with importing my products from Aliexpress. Each time I imported a product, I would get an error telling me my product list was empty. After many frustrating attempts, I contact the CS department and Prinz patiently helped me figure things out! It turns out (not surprisingly haha)t the error was MY FAULT. I was accessing the extension from the wrong email! I really appreciate the patience Prinz showed. Once we got that sorted out everything else worked like a dream! Love Spocket, love their tech and support team, and will definitely be upgrading my package. :-)
Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We made sure to share this feedback with Prinz to give him the recognition that he deserves. He was delighted to hear your feedback. - Erwin
I like this app, definitely helpful. I'd like to use it on daily basis to boost sales and provide good delivery service.
Thank you for choosing Spocket to help boost your sales and provide fast shipping! We'll do our best to make sure you get all the help you need. Don't hesitate to reach out to us at support@spocket.co if you need any assistance! -John
Good app, with a good selection of products to filter through. Overall easy to find new products for my business
Thanks for taking the time to send your feedback! We are glad you love our products. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Easy to use so far!! The videos are very helpful in learning how to navigate the app. Figuring out the shipping took the most time out of everything.
Appreciate the feedback. It helps us know the area we should improve on. If you have further questions about shipping, do not hesitate to contact our amazing support team.
It makes dropshipping alot more easier
Lovely LAIXEN STORE! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Thank you for your review! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby