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They are really great, very responsive and knowledgeable. I am very new at this and have a lot of questions, needed some direction and the process was so much easier than it would have been. This saved me a ton of time and energy having them available! Shout out to Leah, Ria and Kim! You are in great hands working with Spocket!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Very good!
Hi Mega Stores Digital! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
This app is easy to run my bussiness, which has many trust supplier
Hello PoulBaby! Thanks for the review! We are glad you like our suppliers. Rest assured that we'll add more soon! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Products are way overpriced, will not be able to make any sort of profit on most items. May even be cheaper to source thru Amazon directly in some cases.
I signed up for a free two week trial, thought I had cancelled the trial but received zero email notifications from them what so ever. Not a sign up confirmation or a trial ending confirmation or a pending charge notification. Just a transaction on my credit card.
Contacted help and once they were able to track down the charge, stated since I had not cancelled the trial that there was nothing they'd be able to do to reverse the charges.
Contacted my credit card, explained their fraudulent methods and received a full refund.
I strongly recommend against using this platform.
Hello CrownlandCampers! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Great products and very user friendly! Would definitely recommend
Hi Inspire Interiors! Thank you for your review! We are happy to know that you are enjoying your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I had some questions about my Spocket account and Rohini attended to me. She was very professional, courteous and very knowledgeable. I am very satisfied with her customer services and would be more than happy to recommend Spocket to my friends.
We’re so grateful that you took the time to share your feedback with Rohini and for recommending Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Awesome support from Leah at the Team of Spocket, give the lady a raise and a day off :-)
Hello Bored Toys!Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Our entire Customer Support team at Spocket is very happy to help and provide all the assistance you need. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Prinz provided excellent support
Hi Pama Decor! Perfect! We appreciate your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Prinz, who we know will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Earl was a helpful guy. easy to talk to and located and found my issue instant and guided for a easy fix.
Thanks Earl
Hello Sassy Look! Thanks for your feedback! We’re truly grateful for your comments about Earl and will make sure we share your compliments with him! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I enjoy using this site for my dropshipping store. Very quick to respond to inquries. Havent had any problems.
Hi Overshoulder! We are happy to know you love the experience with Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby