Recensioner (857)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 79 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 10 % av omdömena har 1 stjärnor
17 maj 2024

scammer caution, and red flag!! They charged my developing Shopify Store https://test-allen.myshopify.com/ by Paypal for 598USD two months at 1 day in 1 transaction, and I contact the support for refund, the support contacted me to make me believe who was going to refund me, after 2 weeks they are not going to respond email, totally scammer!! I complained with shopify and paypal, unfortunately nobody could stop Spocket Scammers continually scam drop-shippers on internet, what a shame!

The Tradehub
Australien
33 minuter användning av appen
Spocket svarade 19 maj 2024

Hi there!

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you.

Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co
Thank you for giving us a chance and we wish you all the best!- Abby

Redigerat 7 mars 2020

This is a great app. lots of great products! Has given me lots of choices for my store. so glad to have stumbled on this app. Everyone should give Spocket a try. Love the Premium products. Also love the quick shipping times. Can't wait to see all they have to offer!

Bellas & Boys Clothing Company
USA
Ungefär 4 timmar användning av appen
Spocket svarade 11 mars 2020

Thank you for trusting us and we'll continue to do our best to give you an awesome dropshipping experience!

13 februari 2019

I'm new to Shopify and I'm getting ready to launch my store. I do have a few concerns about using Spocket. At first glance, the items and integration seem good. Also, I like the shorter shipping times. Here are my concerns, though.

First, I signed up for the 250 products option but I didnt realize it was listing of the products vs selling. When I look at the next tier, there really aren't extra services just the option to list extra products. So, to stock my store, I have to use other vendors or pay the higher price before I see if the products sell as well as other vendors. Also, I paid for the full year and if I want to go upward, my option is only to pay for the larger amount full year. I'm trying to work with customer support to see how I can get the higher level and go to a monthly plan.

This brings me to my second concern. 24/7 support means I can reach out 24/7 but they are not available 24/7. So, I can't seem to do business when it is convenient to me but rather it is convenient to them. And, since I can't talk to their vendors with an issue because they are the pass-through, this can cause a customer issue for me, a new store.

I will say, the one time I had a vendor issue, they eventually responded and allowed someone from the vendor to reach out. This is why I'm giving three stars or it would be two stars.

Stay tuned as I launch. I hope I don't have to eliminate them as a vendor. I really need a reliable vendor who ships out of North America.

Sun, Surf, Sand, Sky is Supporting Animal Rescue on Land and Sea
USA
4 dagar användning av appen
18 juni 2020

So far this app is great and I feel that this is a great start to getting my business started. Thank you!

Pretty Classy Southern Boutique
USA
Ungefär 4 timmar användning av appen
Spocket svarade 20 juni 2020

Awesome! Glad to know you are enjoying the app so far. Thank you for using Spocket in getting your business started. You surely will not regret it!

1 december 2023

I just started using the app, and the greatest part that I experienced so far is the customer service. I encountered a technical issue and it was resolved in a few minutes by talking with Eleanor, she was very prompt and helpful. I definitely encourage more people to use this service.

My Pet Sector
Rumänien
Ungefär 3 timmar användning av appen
Spocket svarade 4 december 2023

Hello My Pet Sector! We are glad you love the experience and Eleanor was able to help you with your concern. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

6 juli 2017

This app opens up opportunities. The support staff is very responsive. I had several concerns when starting to use the app and they were addressed right away. It's important to reach out to Etsy sellers first I believe before you start dropshipping their stuff but this is a really great way to connect and fulfill orders. Thanks Socket team!

Next Level Pet
USA
Ungefär 3 timmar användning av appen
13 november 2021

Super easy to find products and customize description and price. I like the shipping times are less than 30 days.

Bilingual Marketplace
USA
Ungefär 3 timmar användning av appen
Spocket svarade 14 november 2021

Thank you for the feedback! We're happy you are finding our service to be convenient and easy to use as we intended. Don't hesitate to reach out to us at support@spocket.co if you ever need any help! -John

24 november 2024

Die App ist Einfach zu bedienen.

Noire Shop
Tyskland
7 minuter användning av appen
Spocket svarade 26 november 2024

Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass du die App einfach zu bedienen findest. Wenn du Hilfe benötigst oder Fragen hast, stehen wir dir jederzeit zur Verfügung! - Eleanor 😊

20 februari 2018

I am on the fence between 3 and 4 stars. The interface is nice. With Australia, Canada, USA, and Spain vendors, most product descriptions are better than those limited to China, though some from China are also included.

Restricting product searches to specific types of products yields limited results. Inventory is mostly apparel. Many items are nearly out of stock. If you hunt very well, you can end up with a few good products.

Clinicalposters
USA
3 dagar användning av appen
19 januari 2023

Spocket is a good Dropshipping app for e-commerce Stores. You can find a variety of products to sell in your online store.

Silks Store
Kanada
2 dagar användning av appen
Spocket svarade 19 januari 2023

We appreciate you taking the time to provide us with feedback. It is our pleasure to provide you with the best dropshipping app available, and rest assured that we will continue to strive. Have a fantastic day! - Irene