Helhetsomdöme
4,7
Antal per omdömesnivå
  • 82 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
19 februari 2019

Overpriced non-name brand products for twice the price of name brand department stores. After paying hundreds into ads, not a single sale. Thank you for the trial but I will not be purchasing this.

OmniStork
USA
3 dagar användning av appen
Spocket svarade 21 mars 2019

Hey, we’re sorry to hear that you didn’t find what you’re looking for in Spocket. Your feedback is important to us and that’s why we have worked tirelessly to get suppliers who are able to deliver premium products to you and your customers. We only want what’s best as we aim to be the best.

We hope for you to be a part of the Spocket family in the future as we’re sure you’ll enjoy the benefits and advantages that can only be brought upon by our growth.

16 juli 2019

***WARNING*** This company uses deceptive techniques to entice customers to purchase an annual subscription. I made the mistake of purchasing the Pro subscription and choosing the annual billing option since it was more affordable with the false assumption that their 7-day "trial period" still applied. When I discovered that this app did not meet the needs of my business, I attempted to revert to the free plan and receive a refund, but was told by support that because I chose to pay for an annual subscription, no refund would be given. TL;DR - don't sign up for an annual plan and hope to get a refund, they will keep your money.

Crooked Tree Baby
USA
2 dagar användning av appen
Spocket svarade 17 juli 2019

Thank you for your feedback on this matter! Please know that we have always been transparent with our users when it comes to charges as this is stated on the upgrade page that your annual subscription will start as soon as you proceed. We're sorry to hear about the outcome of your request, but please know we would never process a payment without you agreeing to our terms and refund policies.

17 oktober 2022

I was charged 49.99 even when I canceled before the trial usage. I did not realize it until the second month in and I saw my bank statements.

Vayces
USA
En dag användning av appen
Spocket svarade 21 oktober 2022

We extremely apologize, this has happened. Would you mind reaching out to us via email at support@spocket.co with more details about the situation so we can look into this matter right away? - Erwin

29 juni 2020

HORRIBLE HORRIBLE HORRIBLE HORRIBLE customer service. I deleted the app, the found out spocket charged me, and reached to their customer service about refunding just one day after the first charge. Not only they don't want to refund me, and they also restarted my plan after I downgraded and told me I will be charged again in the next bill cycle. And after downgrading, I lost all the privilege. I was charged for $49 for one day of "unused" service. They are fast at taking your money. Sure now they updated their policy to say uninstalling doesn't cancel the plan, but they never mentioned this during installation. They want you to install it, and forget about it and just charge you in secret. SCAM.

BellasChoices
USA
En dag användning av appen
Spocket svarade 29 juni 2020

We are very sorry to hear about your experience. Thank you for letting us know! We will make sure to sort out any misunderstanding regarding your account. Our account specialist will reach out to you to resolve your concern as soon as possible! Feel free to contact us as well via support@spocket.co and we'll make sure to rectify the issue. Thank you for your understanding and patience!

17 februari 2019

The shipping costs are to high making my product over priced. Profit margin is to small. Even shipping from US to US is to much

Dog Star Essentials
USA
En dag användning av appen
Spocket svarade 9 april 2019

Our sincerest apologies if you felt like our shipping costs are overpriced. Please know that this is the standard price for shipping services so that your customers can receive items within a shorter timeframe. You will see that this is the case with many other dropshipping platforms as well!

As mentioned, if you see any suppliers where their shipping costs are unreasonably high, we'd like to be notified right away so that we can look into their shipping rates and fix it as soon as possible.

Redigerat 21 november 2018

These guys scammed me. Charged me for a whole year when I only wanted a month. Not to mention, it was suppose to be free to try first. They didn't confirm the order.

Drones 4 every 1
USA
En dag användning av appen
11 juni 2022

Poor implementation, no filter option for "shipping to". Unbelievable prices, scrap that costs 70 cents in China is offered here for 60 euros and more. Are you kidding me?

BenTriAn
Tyskland
Ungefär 24 timmar användning av appen
Spocket svarade 13 juni 2022

Thank you for bringing these concerns to our attention, we regret that your experience did not meet your expectations and have shared your feedback with our team, however, we do have the "ship to" feature in our app, We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in detail and offer a resolution to your concerns. -Erwin

13 januari 2019

Useless app!Products sucks!Same products you can find in some pakistani corner shop in Brooklin or Harlem.Even you delete the app,they will still charged you for a paid plan every month to end of your life!

back&down
Tjeckien
Ungefär 16 timmar användning av appen
Spocket svarade 8 april 2019

We are sorry to hear if you did not like the products we carry on the platform. Please know that we are continuously bringing in more suppliers every week so that our users will find a supplier that they can work with long term and will cater to their needs so they can launch a successful drop-shipping business.

We do hope to see you again and be a part of the Spocket community as we continue to grow and help you thrive in this industry.

9 november 2017

Would be great if the etsy shop owners actually knew and agreed to this app. Since you have to contact each and every shop owner to get permission to sell their products what I have been finding is they can't do this. They all seem to not even be sure why I would ask and that they can't accommodate. So it seems the app randomly pulls people's products out for important without their knowledge then you have to hope to get lucky with a vendor who' interested in this. So far I have 7 no's. This very much like cold calling for a supplier

Black Heart Jewel
USA
Ungefär 15 timmar användning av appen
26 mars 2020

This app is absolutely terrible to use, you cannot filter anything and there is just junk everywhere at inflated prices. SCAM! SCAM! The items are not unique, the brands are selling themselves through their own websites, amazon and even etsy stores and are all easily found Google. This is insane all those reviews and case studys; and not even 1 single product can be sold uniquely as you verily claim on those case study's. Also there is a massive problem with your filters; you do not give enough options to select a small group of products or just products that only have 4-7 days shipping. In my opinion to make such false claims and then charge such amounts can only mean one thing; its just a SCAM!

bedealzy
Storbritannien
Ungefär 14 timmar användning av appen
Spocket svarade 24 maj 2020

We respect your opinion and we understand that you had certain expectations with our app. We're sorry to hear we were not able to meet those expectations at this time but you can be sure that we are continuing to do our best to further improve our app consistently. We thank you for your feedback and we hope you can still give us another chance in the future. Please feel free to reach out to support@spocket.co and we'll gladly answer any questions you may have and help you the best we can.