Spocket ‑ US & EU Dropshipping , 5,203 รีวิว
จำกัดการแสดงผล
-
ตามคะแนน
prices are a little high but the service is great and platform works well. John, Prinz, Leah and the other customer service representatives do a fantastic job!
Hi Chroma Light!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
So far it has been a good experience and I have no major complaints. I had some questions and customer support was excellent, OJ Songsong stayed with it until the question was resolved and his follow up was much appreciated. I am still stocking my store and haven't launched yet so I will update again after that.
Hi Eva Stessa Home!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Lovely app for drop-shipping, very easy to use and find the better products for sell. Spocket seamlessly integrates with Shopify and WooCommerce, making it a breeze to find and import products. The user interface is intuitive and easy to navigate, even for beginners like myself. Say goodbye to long wait times! Spocket boasts a vast network of US and EU suppliers, ensuring fast shipping times for happy customers.
Amazing, what can I say this is one of the best ideas I've come across with online store. I'm new to the business and they have been nothing but help and have great products! HIGHLY Recomend!!
Thank you so much for your kind words! We're thrilled to hear that you're finding Spocket to be an amazing resource for your online store. It's fantastic to know that our platform has been helpful to you as you navigate the world of e-commerce, especially as a newcomer to the business. We're dedicated to providing excellent products and support to our users, and we're delighted that you highly recommend us. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you succeed!
Happy Spocket-ing!
I am cancelling this acct, within my trial period. Thought I was going to love this app but not so much. 1) there are no reviews of the products so that I can see what other store owners feel about the products 2) which also means that there are no product reviews for my customers to look at, which means it will be hard to make sales. 3)was suppose to have a zoom meeting with someone named Mark. He never signed into zoom meeting. Doesn't look good for ongoing support.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
I love everything about this program. Its very simple to use. I love the shipping times on my products.
Hi 5th & Barnett Creative Fashions!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I am at a lost for words of how grateful I am for the assistance, diligence, patience, attention to details Eleanor provided me, when I thought that my self inflicted problem resolving the issue I am encouterng was just too much for me to resolve on my own. She was on a live CHAT with me to explain and guide me thru the process of the issue Iam encountering. And for that I highly recommend this APP. Service is of utmost importance. I entered this business without any knowledge about it, but now I feel a lot better knowing that I have the Eleanor's of the world to help me out. I have yet to sell my first product, I am still in the process of building my site, putting it together, its challenging...but now my confidence just went up tremendously with Spocket and their Eleanor's on my corner. Thank so much!!
Hi Kiko and Kit!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I found some pretty good products & the app is easy to navigate. This was a great experience
Hi Shop Parlon!
Thanks for your review and for loving Spocket! There are so many features and products to look for. We assure you that your dropshipping journey will be amazing! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spocket is easy to use and affordable. It has helped me build and define my brand
Hi there!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It is the worst dropshipping app I ever used in my life, with limited choices in terms of products, we add horrible customer support when you have problems...I demanded a refund for the first time in January 2024, and after 15 days with no feedback, I wrote my first testimonial on the Shopify app store, they contacted me to delete the testimonial in return for my refund...so I was so naive to believe their words and deleting my testimonial...after 4 long weeks of communication, emails, and messages...they sent me a falsified document showing that they sent the refund amount...and by contacting my bank I discovered that this document is just bullshit, and the bank confirms that there's no refund is sent to my card or account...sadly the pocket team was lying and they refuse then to give any proof documents ...I have all conversations, emails and screenshots....i recommend other dropshipping apps
I'm truly sorry to hear about your negative experience with Spocket. It's disappointing to learn that you encountered limitations with product choices and faced challenges with customer support. Additionally, the situation you described regarding your refund request and the subsequent communication with the Spocket team is concerning.
Transparency and integrity are values we take seriously, and I apologize if you felt misled or deceived during your interactions with us. We're committed to resolving this matter promptly and ensuring your satisfaction. We've reached out to you and are eagerly awaiting an update to ensure that you're provided with the resolution you deserve. Please feel free to respond at your earliest convenience.