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This app has made drop-shipping easier for me. I like the guided instructions on how to operate the app.
Perfect! We are so glad you find the app easy to use. We’re proud to deliver great value to our dropshippers. Reach out to us at support@spocket.co anytime you need help! - Erwin
i had a few shipping questions and Spencer took me through it step by step helped me with a few other questions i had as well and the app itself is easy to use and makes it easy to use
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer hears about your feedback. It will make his day! - Irene
Be careful if using trying this app, I used the trial in Shopify and didn't like the app, however 3 month later I found out they were charging me 49.99 / month even though my account was showing not subscribed. I called them but they didn't want to assist and rejected the refund. The customer service said it was probably a glitch.
Luckily I managed to charge back the transactions.
BE AWARE and check your bills.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away.
Sprocket made it easy to find quality items shipped from the US. Since I'm just starting out, I needed a simple solution to get up and running with good products and Sprocket provided that.
Glad that you're enjoying our app features. There are more quality selections coming soon, so keep a lookout! Should you need anything, please do not hesitate to reach out to support@spocket.co. Thank you! - AJ
Spocket has been pretty good so far. The Support is good, no problems so far, going to see where it takes me.
We dearly appreciate your feedback Essential Passage! We are all psyched to see your business grow and we'll be here and continue helping you all the way to the top! Happy Spocket-ing!
So far I like it a lot and it works fine but still need to test some things too. Overall I am happ to try this.
i love this app the processing times for orders are low, its really cool i recommand this app thanks Spocket!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you love Spocket. We hope to assist you again soon. - Erwin
Spocket is easy to use and makes it easy for me to run my store. Customer service is very responsive and helpful whenever I have any questions or issues. So far I'm very satisfied.
Awesome! We're glad you're very satisfied with our services so far. We'll be sure to keep up the good work for you. Thanks!
Spocket has a fairly large variety of vendors offering a wide selection of products. Like any vendor, you do have to do your research on the quality of the product and determine if the margin you are given to work with allows you to make a profit. Some items have an attractive discounted wholesale price, others not so much and are not worth the advertising costs. Spocket support is wonderful, responsive, and the interface is very easy to use and navigate. If you are familiar with Oberlo, Dropified, ProductPro you wont have any issues understanding Spocket. I definitely recommend giving Spocket a test drive.
I will tell you Spocket is a great app when it wants to be, but there are so many issues with Spocket, it's made want to cancel. First the good... The production selection and pricing is good. You will make money off these items. The selection is great too. Now the bad. When an issue arrives, you need to contact support. I had several of their suppliers send out the cost invoice instead of the price invoice. So when you charge $35 for an item that cost $11, and your customer wants to know why the invoice says $11 when you charged $35, have fun with that conversation. Another situation where Spocket onboarded a supplier and I went to try to purchase the item and the supplier hasn't setup their billing correctly, and now 5 days later, it is still not setup, and they get no response from the supplier, and now my customer is ticked off, and I am told I have to wait. If Spocket onboarded correctly, they should be running a sandbox transaction to make the client is setup correctly. So before you invest in Spocket understand, they have great prices, great selection, and decent customer service, but their proccess management is ineffective.
Your honest feedback and opinion is well appreciated. We are very happy to know about your success! You can rest assured that we will always be here for you whenever you need us. Looking forward to growing together! Thank you for trusting our services!