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The bad reviews are true.
Half of the products are crap from Aliexpress. The other half have such low margins that it's impossible to build a great business around it.
Shipping times are long. Even on the "Premium products", that are supposedly from the USA and have short shipping times, you see that most of them are from China and take 14 days to deliver.
They make false claims and don't give refunds. Their support responses to negative reviews are incredibly passive aggressive. Classic scam company.
You can still make money with Shopify, but not with this route. Source your own products and use Shopify as the payments processor. This company is trash.
Thanks so much for your honest feedback. This would greatly help in improvements we can make to the platform. May we please know which products you're referring to? It'd be great to know so we can do a review and see what we can do. Regarding your refund, we review each request carefully, including yours, and take the necessary steps after each assessment. We were informed that the Support team has been reaching out to you to work on resolving your case and we do hope you give us a chance to do so. Hoping to hear from you soon!
I started using spocket a few months back and find find the site easy to navigate and use! They give you a trial and as long as you stay in it you can cancel it without issues. I find the products to be unique compared to other sites and I would highly recommend trying it.
Hi there! We are glad you love the experience and stayed with Spocket. This app was designed to help our dropshippers start their dropshipping business and we are focusing on adding more products so stay tuned! You may always reach out to us via 24/7 live chat or support@spocket.co email. - Erwin
Spocket is one of the best apps in the industry, its really easy to use, they have a variety of products and suppliers and besides that they have a great customer service.
Thanks for taking the time to leave us a review! One of things we pride ourselves on is customer service and support. Let us know anytime you need help and we'll be there to lend a hand!
I use this app to help with my drop shipping. It does what it says it will do. It needs better selection of clothes to choose from. Even though, I am pleased with this app.
seriously such an amazing app. i can't get over how amazing it is. it has changed everything when it has come to dropshipping.
First time using this. There is a problem in pushing the imported products to my Shopify store. I don't know but it seems to be needed that I have to write this review so that I can go forward. It's really easy to import the aliexpress product directly with just one click. That's a game changer but doubt on the next process.
Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
the price for this app is ridiculous. complete rip off. its about 4 times the price it should be and way more expensive than other apps that do the same thing
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin
After reading and learning about what Spocket had to offer, particularly in comparison to other providers, I will say that it did not disappoint. Spocket has a great selection of products, particularly for my niche, eco-friendly products, which has allowed me to offer a great variety to my customers. I am grateful for this company and look forward to continuing our relationship as the store grows. Thank you, Spocket!
Awesome! You are very much welcome! We are more than happy to have you with us! Thank you very much for trusting our services. We will make sure to do our best for you all the time! Thank you for choosing Spocket!
Sprocket was very easy to learn and use. I added my first products tonight very easily. This is a great option for small business owners.
We love small business owners and making them more successful in what they want to achieve for their store. We hope to see you around more often. Happy Spocket-ing!
I would recommend this app for people like me just starting out. I like how the country of origin is easy to see and I like the "minimalist" categories.
Perfect! We are glad you like the app, our products, and the great feature we have. It is also our pleasure for you can recommend Spocket. Feel free to reach out to us if you need assistance. Have an awesome day! - Erwin