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I'm very excited to use Spocket! I will be using it to sell my products and to import product to my site to expand my selection and assortment for customers. Installing Spocket and getting up and running was so easy!
And we're pretty excited to have you onboard! It's awesome that you find the platform easy to use. All the best to your store and please don't hesitate to reach out to the team should you need help with anything!
My favourit app , and the customer service are very helpful
gooooooooooooooooooooooooooooooooooooooooooooood
Thanks for the wonderful feedback! We are so glad you find the app easy to use and we promise that we will be with you every step of the way! Should you need any assistance feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co -Abigail
This app makes drop shipping so much easier than advertised! I particularly love the wide variety of products and sellers. The premium products are worth upgrading your package!
You got that right! Anyone can also try out any monthly plans free for 14 days so they can see for themselves. Thanks for using Spocket!
I think is a little high in price for the quality of the products. I order some samples and it was a disaster, thank God it was me and not my customers. I had the premium plan but is not worth it, use the basic plan you will be fine.
Thank you for working with us to resolve the problems you experienced. Providing a great customer experience is very important to us. We really appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns.
rohini has answered all my questions perfectly . She is really very nice and I am more than satisfied with the service ! thank you very much
We’re pleased that Rohini was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Wow! What a terrific app. Easy to traverse through suppliers that offer great products and FREE Shipping worldwide!
We value your feedback! Spocket is the most user-friendly app on the market, and we intend to make it even better in future updates. Thank you for taking advantage of our services! - Irene
I really like the way I was able just to set up everything needed without any help. Super friendly app and amazing features. And when I needed guidance to make sure I was having the best of it core I found Russel. Responding in less than 2 minutes and always helpful and striving to help. Great service!.
That sounds awesome! Congrats on getting your store setup with Spocket! Please know that we are always here if you need us and thank you for trusting in our service! -John
I gave this app a chance. I wanted to believe it could do what I needed to make my dropshipping business easier to source and fulfill orders. It did the opposite. The customer support is very accessible but they are not effective or truly helpful. They are very polite but you end up engaging several different reps over time about the same issue as if they never communicate or read what you've sent them even updates. They never seem to know how to get you connected to technical support or the supplier directly. Even THEY aren't able to communicate with any of them. They essentially apologize profusely and continuously and that is the extend of their customer support regarding real issues that can impact your business. I have doubts about positive reviews because I gave them so many opportunities and consistently, they failed. Even when I told them I would discontinue using them, all they did was apologize profusely and hope I stick with them. Not good for any business and I don't see who they will remain in business with this approach. They have a great looking product/platform but the functionality of it and their business model is subpar. It is UNTRUE that they fully automate anything. You can get customer service relatively quickly most of the time but they never help. The claims they make are untrue. I even changed plans a few times over the course of months to experiment. It doesn't matter how much you pay, it is all the same.
We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin
Je vous le conseil vivement parce qu'ils vendent de très bon produit de bon qualité à des prix raisonnable
Merci beaucoup! Nous partagerons cela avec l'équipe du magasin pour lui faire savoir de continuer le travail incroyable de sélection des meilleurs articles pour votre magasin!
I have just started using spocket and they have great products but they need more suppliers so dropshippers have more products to choose from
We totally agree! The more suppliers the better but we make sure to vet them thoroughly to make sure they provide only the best quality products and services. Thank you for starting with Spocket!