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Mi era sfuggito di disdire l’abbonamento dalla banca in quanto non vendevo ancora a sufficienza, il giorno dopo (e dico dopo) la scadenza del periodo di prova mi è stata addebitata una somma per un abbonamento che avevo sospeso già precedentemente. Contatto l’assistenza che risponde in templi biblici e, dopo avermi assicurato di aprire un ticket per il rimborso, è scomparsa nonostante avessi scritto per diversi giorno. Mai più, servizio di assistenza pessimo, immagino il servizio di drop.
update: to date the refund has never arrived, so I confirm that they are cheaters and scammers. I will never use this service again for any of my stores.
I had missed canceling the subscription from the bank because I still wasn't selling enough, and the day after (and I mean after) the trial period expired I was charged a sum for a subscription that I had already suspended previously. I contacted the assistance that responds in biblical temples and, after having made sure to open a ticket for the refund, it disappeared even though I had written for several days. Never again, terrible customer service, I imagine the drop service.
Siamo molto dispiaciuti per la tua esperienza, ma grazie per averla condivisa! Questo ci aiuta a sapere cosa possiamo migliorare e puoi essere certo che verranno intraprese le azioni appropriate per risolvere queste preoccupazioni. Siamo un'azienda orientata alla risoluzione e ci piacerebbe risolvere questo problema per te. Non esitare a contattarci all'indirizzo support@spocket.co in qualsiasi momento. Grazie per averci dato una possibilità e vi auguriamo tutto il meglio! - Abby
Great app and great support team. I needed help and Rohini was there to give me just that. She solved all my issues and deliverd a spotless customer service! Thank you so much Spocket and Rohini! :)
Hi ELLINGSEN & VILSVIK! We are happy to know you are satisfied with the Spocket service provided by Rohini. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I am new to this website and I was amazed by their customer service, Leah was truly amazing, she did her best to make sure I find the right suppliers and she was patient and very gentle throughout all the questions I was asking, she answered all of them the best way possible.
Thanks for leaving us such a wonderful review. We’re pleased that Leah was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
love it
very convenient platform for work
I didn't even know what dropshipping was until now. This app has been super user friendly, easy to navigate, helpful, and full of great products. They also have a really friendly, helpful support team.
Thanks for your feedback! It gives us much pleasure to know that you love Spocket service and our products. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Excellent product lists and customer service to match!! Leah was very professional. Great job!
Hello Buster's Gear! Thanks for your awesome review! We are glad Leah was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Rohini helped me in every possible way, spocket Products has truly exceeded my expectations with their exceptional quality and innovative designs. I recently purchased their product and cant be more happier
That's great to hear! We are glad that Rohini was able to resolve your inquiry efficiently. It also gives us much pleasure to know that you love Spocket and our products. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I had the privilege of working with Leah from Spocket, and I couldn't have been more pleased with her exceptional service. Leah's ability to answer my queries quickly and on point truly set her apart.
Leah's expertise and quick response times made my experience with Spocket incredibly smooth. She demonstrated an in-depth understanding of the platform and ensured that I had all the information I needed to make informed decisions. Her efficiency in addressing my questions was impressive and greatly appreciated.
What impressed me most about Leah was her unwavering commitment to providing top-notch customer support. She consistently responded promptly, ensuring that no time was wasted. Her ability to get straight to the heart of the matter was remarkable and made my experience with Spocket even more productive.
In summary, Leah from Spocket is a remarkable professional who goes above and beyond to meet her clients' needs. Her speedy and precise responses make her an invaluable resource for anyone using Spocket. Thank you, Leah, for your outstanding support and for making my Spocket experience seamless!
Hello All-About-U! Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Leah is always going above and beyond. We’ll be sure to share your praises with her! She will be very happy! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Good
Great to hear! If there's anything specific you'd like to discuss or if you need assistance with anything, just let me know. I'm here to help!
Happy Spocket-ing!