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Beware of this company and the sketchy terms and conditions they have. I signed up and paid for a year subscription in August of 2023. In August 2024 they never sent me any emails alerting me of the upcoming renewal date. They just sucked $288.00 out of my account and didn't notify me until hours later. I immediately sent them a email telling them I wanted to cancel the subscription because I just do not use the service enough to justify the cost. After days of back and forth emails with several different people, they finally said they can not and would not refund my money.
That is just bad business. I just dent do business with shady companies like Sproket.
I’m truly sorry to hear about your recent experience, and I appreciate you bringing this to our attention. We take issues like this very seriously and strive to provide clear communication and support to all our customers. I apologize for any confusion or inconvenience caused by the renewal process and the lack of timely notifications.
To address your concerns, I would like to look into this matter further and see if there is anything we can do to resolve the issue. Please reach out to us directly through our chat channel or send us an email at support@spocket.co with your subscription details so we can investigate and provide a more tailored resolution.
Thank you for your feedback, and I hope we can find a way to make this right for you. - Eleanor
I love the fast and cheap shipping rates plus easy to find winning and premium products, I high recommend
Thank you for your fantastic review! We’re delighted to hear that you love our fast shipping rates and the ease of finding premium products. Your recommendation means a lot to us! If you ever need assistance, feel free to reach out. Happy dropshipping! - Eleanor
Spocket is a valuable tool for online entrepreneurs looking to start or scale their dropshipping business. Its user-friendly interface, extensive product catalog, and reliable support make it a strong choice for those seeking a hassle-free sourcing solution. I just love the convenience.
hank you for your wonderful review! We're so glad to hear that our staff could assist you and provide the guidance you need. It's our goal to help and support our users, and we're thrilled that you had a positive experience. We look forward to helping you again in the future! - Eleanor
Very good drop shipping company.
Thank you for the positive feedback! We're glad to hear you're having a good experience with us. If you have any specific features or aspects you enjoy, we’d love to hear more! Your insights help us continue to improve. - Eleanor
great products at a great price
Thank you for your positive feedback! We’re thrilled to hear that you’re happy with the quality of our products and the great pricing. Our goal is to offer both value and excellence, so it’s wonderful to know we’re hitting the mark. If you have any further comments or need assistance, don’t hesitate to reach out. Thanks for your support! - Eleanor
Very helpful and wonderful products
Thank you for your kind words! We're thrilled to hear that you find our products helpful. If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help! - Eleanor
I like the Great quality products and prices they offer.
hank you so much for your positive feedback! We're thrilled to hear that you appreciate our quality products and competitive prices. We strive to provide the best for our customers, and your support means a lot to us. If you have any specific favorites or suggestions, we’d love to hear them! - Eleanor
Easy and reliable dropshiping tool. I have worked with many tools in the past and Spocket seems to be a great addition to my store sourcing needs.
Thank you for your wonderful review! We’re delighted to hear that you find Spocket easy and reliable for your dropshipping needs. It’s great to know we’re a valuable addition to your store. If you have any questions or need assistance, don’t hesitate to reach out. We’re here to support you! - Eleanor
Good customer service
Thank you for your feedback! We’re so glad to hear that you had a good experience with our customer service. Our team works hard to support our customers, and your recognition means a lot. If you need any further assistance, we’re always here to help! - Eleanor
I love it
Thank you! We’re so happy to hear you love it! Your support means a lot to us. We’re here if you need anything – enjoy the experience! - Eleanor