SPOD ‑ Print‑on‑Demand , Počet recenzí: 715
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I am loving this app so far! Would like to see more fonts... Although that may be included in the paid plan. I'm just starting out, so I'm using the free plan. I'm really loving it.
Awesome app love it makes designing shirts simple don’t matter if you have your designs or want to use some they have in the app love it
Easy to use and to connect. Love the app. Great designs to choose in case you don't have any. Best app.
Production time improved after communication. Hope you will continue and make it stable. Thanks for the improvement.
Hello 800 Gifts,
Thank you for taking the time to update your review on our app.
We also hope that the situation will remain stable enough so that we can increase our production times again without endangering our colleagues in the production facilities.
Please do feel free to send any and all customer feedback our way, this is vital information to us with which we can in turn contact the facilities and find sustainable solutions. Thank you in advance for this.
As soon as we know that capacities can be increased, we will update you via newsletter and on the FAQ page: https://faq.spod.com/hc/en-us/articles/360012726799-COVID-19-Updates-#article
I can't see the whole page while trying to upload products. And some of the buttons don't load so I don't know what they are for. Pretty frustrating.
Hi, 1212Designs
Thank you for the review. Would you mind letting me know what screen resolution you are using and which button exactly isn't loading?
Thank you again for the review and I'm looking forward to hearing from you.
The prices are great but it has taken too long to complete orders and respond to my question via the support channel. My customers all said and I have seen with my own eyes the quality of the shirts. The design is too small and has the faded look and the shirts were wrinkled.
Hello Trinity Mom,
Thank you for giving us your honest feedback, we're so sorry to hear that you were unsatisfied with our services.
We did struggle with reduced capacities in our production facilities over the past weeks as well as a very high backlog of emails and calls in our customer service which is why we had to up the production and response times.
On June 24th we were finally able to reduce production times to 4 business days for ca. 50% of the orders and 6 business days for ca. 90% of them. Also, we now have more people helping out our colleagues in customer service and try to get back to all requests within a maximum of 4 business days.
We know that this can still be frustrating for our merchants and try to be transparent about this and to update our merchants as best we can on the following FAQ page: https://faq.spod.com/hc/en-us/articles/360012726799-COVID-19-Updates-#article
I can see that your store is closed now, perhaps you would still consider sending us pictures of the orders that were not to your satisfaction to support@spod.com, so we can try and find our what went wrong and maybe still offer you a solution for compensation.
This is an amazing way to add quality merchandise to my store. I like that they offer organic products, but I hate that they make me continuously write this review until I hit 100 char actors. That's weak.
So far, very easy to use. Loving it so far. Very easy to upload logos and create and send products to my store front
Hi Hive Swag,
We are glad to hear you are loving the app so far, thanks for the feedback.
great app!! i very much enjoy it so far :) if maybe we can app a feature so i can link my pictures that i already have on a different app that would be great
While I do like the SPOD, I just wish it was just a bit easier like Printful. I find some things more challenging in this App.
Hi RocketSurf Action Wear,
Thanks for the feedback. We reached out to you to see if you are interested in meeting with our User Research department to understand where we could possibly improve the app. Feel free to reply to us and we will get that set up straight away.