SPOD ‑ Print‑on‑Demand , 719 recensioni
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In base alla valutazione
Ordered a sample item to test SPOD nearly a month ago. Wasn't ever fulfilled. "Awaiting production" for a month. Contacted support. No response within the day -- Just cancelled the sample order. Just tried writing support again to let them know. We'll see if they respond. I'm sure they'll respond promptly here since it's a public review. Very disappointing experience though after a couple decent experiences. Glad it was just for me and not a customer. Hopefully they didn't charge yet or it refunds automatically.
Hello Beach Day Gifts & More and Thank You for your review! We will always respond to you because we are generally concerned about any issues you may be having. If any orders are waiting for Production over 24 Hours, you should be contacting Customer Service immediately. From my experience, there can be a few issues here such as payment issues, stock issues, account verification required, etc. Because your time line was not very clear, I do not understand if you contacted Customer Service 30 Days ago or more recently. Customer Service usually responds between 24 to 48 Hours of receiving an email.
Regardless of the issue, we want to make it right. Please let me know where I can reach you and I will send an email. Sorry to hear about your experience. Looking forward to hearing from you, Thank You again!
Super easy to use. I love that I can upload my unique designs to, ALL-TIME beloved, clothing items and accessories.
Devastated. Spod had been good for me, worked well. Then today I see they increased the price of hoodies and almost doubled the cost of sending (not sure how they can justify this - did USPS double their postage price!?). Didn't receive any warning so couldn't adjust my listings. Thanks for nothing SPOD. Will probably look to wind this down.
Hi I Got Know How
Thank you for your review.
I'm sorry that the price increase got you by surprise. However, we did communicate that price increase in multiple channels. We sent a newsletter to everyone signed up, we posted it on our Facebook page and Facebook Community and we added an article in our playbook: https://www.spod.com/playbook/news/new-product-prices-and-shipping-rates.
Shipping rates did increase on a global scale. Our shipping rates do not only cover postage but for handling too.
We are aware that low shipping cost is important for our merchants, and we are looking for alternatives to reduce those rates.
Thank you for your understanding.
Sincerely,
SPOD TEAM
Awesome app love it makes designing shirts simple don’t matter if you have your designs or want to use some they have in the app love it
I used this app to help me sell my new home products and i love everything about it. It's very user-friendly and comes with lots of features
Hello Dalia Shirts, Thank You for your review. We are happy that you have found SPOD to help sell all of your new home products and more. Your SPOD Family is here for any additional support that you may need while on your SPOD journey. Wishing you much success!!!
Much easier platform to use and so far I have not encountered any issues. I am now in the process of transferring my entire collection over to SPOD.
This app is very easy to learn and use. It has a huge library of assets and features to make your products come to life. I highly recommend.
Thank You Cain-Store77 for your review and recommendation. We are happy that you were able to navigate our app easily and learn to use it. Our assortment and features are some of the best parts about SPOD, so we are pleased that we can assist in helping your ideas come to life. SPOD is here if you need any additional help along your SPOD journey. Wishing you much success and welcome to the SPOD Family!
Simple, quick and easy to use. Would recommend to anyone looking to start creating merch for their business!
Hello maanavj and Thank You for your review! We are happy that you find our app simple and easy-to-use. Being able to create a product quickly is also a bonus when you're in a crunch for time. We also appreciate your recommendation as well. We are here if you need any additional support while on your SPOD journey. Wishing you much success, welcome to the SPOD Family!
Easy to use and to connect. Love the app. Great designs to choose in case you don't have any. Best app.
I have to say, I love SPOD! It's incredibly easy to use.
Especially the step-by-step guide is very helpful.
What I really like is the huge variety of merch and how simple it is to upload your own designs. I hope in future there will be a bigger range of sustainable clothing as well as some more in vouge pieces.
Thank you Kookyruby for your review! We are happy to hear the guide was helpful and our app has been easy to use for you! We appreciate the feedback on the product range and we are looking to add more sustainable clothing to our line! We will pass along the suggestions to our Product Management Team for future improvements.