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Adding products to our shop has been very simple, and the shipping has been within 48 hours. Our customers are very pleased with the products.
Hi JocoThreads,
Thanks for the review! Yes that's right we are back to producing in 48 hours. It's great to hear your customers are pleased with their orders!
Great Experience! Efficient and super easy to use with lots of different options to choose from! Love it!
Hello Dinaindesign and Thank You for your review! We are happy to hear that your experience has been great and super easy for you to navigate. Having options is necessary in any POD industry so you have definitely come to the right place. We are here if you need any additional support while on your SPOD journey. Wishing you much success and welcome to the SPOD Family!
So far is working good. I haven't sold anything yet! I like the products they have to offer. Easy UI!
Hi TOTALSTOKE.,
An easy UI is exactly what we aim for. Thanks for the review!
So let me start by saying that SPOD has super quick turnaround, a decent selection of products, and extra free graphics for you to use on your products. Where they lack is customer service, sometimes it takes 3-5 days for a response and for a company that sells these POD items, faster customer service is a plus. The other problem is constant price adjustments and blaming it on suppliers and postage. Do your homework, and compare their prices to other similar apps. I find these costs to be much higher than some other apps and makes me wonder if they do market checks against competitors. Yet again, while they may be more premium in their prices, quality is great, so just know you are getting a quality product, just more expensive.
Hi Inspired Gift.
Thank you for taking the time to review our App.
I'm sorry it took so long for our customer service to answer your request. I will investigate it and make sure we stick to our normal speed, which is maximum 1 working day. However, I completely agree with you that considering our turnaround time, we should answer as soon as possible, to match that speed.
Thank you again for taking the time to review our app.
If there is anything else, don't hesitate to contact us again.
Sincerely
Your SPOD Team
Terrible customer service. Impossible to get a hold of over the phone and takes days to reply to emails. We understand there are delays but communication is key, would not recommend.
Hello TLBTees,
We are sorry to hear you had not had the experience you expected with us. We have been in contact with you over the last few days and have explained our backlog in Customer Service. Our phone lines are extremely busy right now so it can be difficult to get through. We now have many additional people working through the contacts we are receiving and we have reduced the backlog. We wish you luck with your future business. You can see our COVID-19 updates here about our current situations - https://faq.spod.com/hc/en-us/articles/360012726799-COVID-19-Updates-#article
I used this app to help me add cool products to my store. Super simple. Addin gmore products now. Give it a try.
limited stuff does not work well with Firefox or chrome or opera . work on this and this would be a much much better app
Hello Delsin Pistons Swag,
Thank you for leaving your honest review, we're sorry to hear that the app didn't work well for you so far. Since we ourselves are using the browsers you mentioned in our every day work, we were suprised to hear you're having problems in these browers. Could you elaborate on this? Also, we're not quite sure what 'stuff' you find limited? Feel free to send us a more detailed feedback to service@spod.com. Thank you!
Fantastic app. Much easier to use than competitors like Printful and Printify and much better pricing as well.
Hello. Your App is great. But. Where doeas the customer can custimze the produkt?
i choosed that the customer can customize the design by himself. but as i wanted to check, i did not found any option to customize the produkt.
Hi GiftsNmore,
Thanks very much for leaving feedback! We reached out to by e-mail to provide further assistance.
Starting to use more and more. At this point it's not quite up to par in terms of the generator as it doesn't allow you to have same design in different color for one shirt so you have to do double of everything. It also, on some products, has a very small design area which is much smaller than same products elsewhere. That said, their inventory is growing, their quality is very good, and once they get to the next level they maybe my primary provider.