Spreadconnect: Print on Demand

2023 UPDATE:
SPOD has gone from bad to worse. Seriously, they will ruin your print on demand business. Use Printify, Printful...any other Shopify partner but SPOD. They have the worst customer service, slow response, and take zero responsibility.

They've recently moved to fulfill from a new facility, causing delays without any way to track shipments or where the order is in the production process. One customer has waited 2+ weeks and all SPOD can tell me, is they may or may not be able to locate this in the production process and may or may not be able to cancel this order. I've also had many fit and quality complaints and it's time to finally remove the very few items I have left being printed by SPOD.

Read all the recent negative reviews - I'm not the only one who feels this way. They started out great, years ago but are simply not worth the higher production cost for poor customer relations and poor often printing quality.
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Good luck getting ANYONE to respond to customer service tickets, issues, questions. There is literally ZERO customer support.

AWFUL !!! I used to send this guys most of our orders about 80% in 2020, now they are getting 10% even less, their prices increased a lot, their customer service is awful, if they send a bad print to the customer they will not care in giving a refund. An order was more than 10 days in production and never shipped even after calling customer support 3 times and sending more than 4 emails. DO NOT WORK WITH THEM! Go with Printify, their customer service is a looot better, prices are good and Monster Digital is great quality and they take care of the customer when a bad printing is sent.

We have used SPOD in the past and the print ink appeared high quality like you would find in a retail store. Very happy with that. Placed a recent sample order for new shirt designs, and the print was more like an iron on vinyl patch. Felt very thick and honestly very homemade ... nothing wrong with that if that is what you are going with. Contacted SPOD for resolution and they explained that depending on the type of file uploaded "Flex Print" method may be used. No resolution provided for the unacceptable samples. If you order from them, definitely get a sample ... or just find a better POD company.

App does not support bulk upload in the same way the spread shirt shop does. You need to create the products one by one. Why reinvent the wheel when you already have a great application on your online store. But worst of all, I just happened to lose all the information stored inside the shopify app including bills because I deleted the app. With other apps, everything stays stored in the cloud. I uninstalled the app because I was facing technical difficulties and I actually wanted to reinstall it after...worst idea of the day..how the fuck do I recover the products, order history and bills now?I need them for tax reasons!

Terrible app, first couple of sample orders both debit and credit cards rejected. Both orders did not reach customer, take days to respond to e-mails, no customer chat. Still haven't received the sample order I sent to myself so can't comment on the quality. Just made another order and got an error message "Unexpected problem with this order" . Three days and still no repsonse from customer service, absolute disaster.

I just wish that their print quality were better, because I tested out several orders me as a client and the print quality are very disappointing. I loved the application and the look of the product in my store, but in the end the result was terrible. I am so sorry after so much work, I have to find a better service. I will not recommend this quality to my clients. .

I really want to love this company. I think their fitted t-shirts are great, and overall the app is pretty decent as is, though there is still a lot of room for improvement. My one star is based on the quality of printing. It’s awful. Digital printing can be decent, but all of the samples they’ve sent me have been just terrible. The blacks are nowhere near black, more like a gray. Everything has lines going through it, like a cheap old printer. I heard they spent $10million on new fancy Swiss printers; well, they should get their money back. I’m so bummed out. I’ve ordered at least ten samples so far and I have nothing to show for it but a waste of time and money. I can’t sell these to my customers. They look so cheap. How are they even in business? It’s a shame. I have to find another company who can at the very least print decent quality t-shirts for god’s sake that’s all I ask.

Worst customer service. You'll receive promises for restocking weekly but in reality the products stay out of stock for months.

Quality controls are very poor. Have had multiple returns due to misprints or damage. Worst off all, the lack of quality controls ruined our shot of our first wholesale retail partnership. First bulk order lost in the mail. Second order arrived with 20% of products damaged beyond use and one product from someone else’s order.

App stopped syncing orders from Shopify. Even manually requesting fulfillment does not work anymore. Support asked what browser I was using!! Basically saying it's my fault their app is not working. Then never responded again.