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I use this app because it s really fast to customize new products and upload them to nmy shopify store.
Just received my sample t-shirt in the mail. The quality was OUTSTANDING. The t-shirt felt substantial and soft. Not overly thick, and not a cheap see-through shirt. The print was unbelievably good, and captured all of the shadows and colors of the product.
Shipping and production times were just like they stated they would be. I placed an order on Sunday, which shipped on Tuesday and arrived on Thursday.
Update: 6/27/19 - Their mugs used to be very expensive, but the pricing for the mugs has gone down, and is now more in line with competitors. Updating the review from 4 stars to 5.
Hi Chester,
Thank you very much for your review. The $17 mugs are definetely something we will look into. This is a bug we will work on so that the price does not increase with additional prints for this product type.
Thank you for pointing this out!
Kind regards
Robert from SPOD
I love how I can create my products in the backend of my shopify store. The layout is also great so that you can see all of the pricing and options within each category. So easy to use
Hi mammothpto,
Our development team's aim is to have an app that is easy and intuitive to use, so thanks for much for the feedback! We are happy to have you here.
Love this app so far. I've ordered samples, fast shipping, US made, package brand labeling...everything my customers are looking for on my site and on eBay.
Hi Candy Couture Boutique,
Thanks for your kind words, we are very happy to have partnered with your business.
Would be nice if you could put graphics and words on baseball caps.
Would be nice to be able to switch from 1 quality shirt to another w/o having to remake them.
Would be great to offer t-shirts with a pocket
Fantastic app. I am making 100s of sales everyday through this app. Best if you want to start a POD dropship business in the US or EU
I can't speak for quality yet, but I've heard good things. The app seems very userfriendly. I've enjoyed playing with it and uploading products to my store.
Hello Valko Apparel,
Thank you for your great review, we're happy that you find the app easy to use and to be supporting you and your business. In case you need any assistance with the next steps, such as sample orders or the like, feel free to get in touch at support@spod.com.
I sent the ticket but I have not seen a reply. I can't handle big orders and no one will support me.
Hello Etsy Store,
We're sorry to hear that you're unhappy with our services but please be fair and truthful in your assessment of it: I've had a look at your conversations with our customer service and you usually received answers within 24 hours or your enquiry, unless there was a weekend when our support team is not in the office.
Please make sure that our replies to you are not routed to your spam folder. Thank you.
So far so good! I really like that I can add my designs and successfully and they look really good! It was easy to sync the app with my store!
Hello salea dean 2,
Thank you so much for leaving your feedback. We're happy that you find our app easy to use and look forward to being part of your business.
I've been using this app for about a year and for the most part it was a good experience. I have 3 different businesses and have 3 different accounts, including one attached to a Shopify store. We've ordered around 100 tees, totes, and other products. We've had some inconsistent print quality issues with totes and shirts. But the most frustrating thing is that since their latest update their site won't take any of my credit cards or debit cards for payment. Citibank, Capital One, US Bank , Paypal - I've tried nine different cards and nothing is working in any of my accounts. This problem has been going on for over a week and I have several t-shirt orders waiting to be placed and this problem has not been rectified in spite of several conversations with customer service. I've enjoyed how easy SPOD is to use and hate that I am going to have to find another service to use due to the payment issues I'm suddenly having.
Hello,
Thank you for this complete and detailed review. I'm sorry to hear about your problems with your credit card validation. Indeed, the world of eCommerce is experiencing a growing number of frauds and to protect both ourselves and those who work with us, we have had to increase our level of security. The validation of payment methods is therefore much stricter.
Concerning your situation, I was able to find your merchant file with this email address as the main reference: print@copyandship.net
To help you authenticate your payment method, can you send an email from this address to msta@spreadshirt.net mentioning your issue as well as your profile info and confirming that it is indeed the email address that you use for your print on demand business. We might be able to unlock the situation then.
Sincerely yours,
Your SPOD Team