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I got the app like any other individual, I believe there is a huge potential in this print on demand, specially with the Customizer, working so good and smooth and no needing for external software. But It does not work perfectly. The product prices are not easy to manage and if I change the price later on than what the initial price was set at, it will just give you the price for SPOD, so my clients are seeing what I actually paid for the items (Because I do not work on a % basis or a fixed $ amount profit, I am flexible with my prices they not all have to be the same % or $ for every products, and SPOD does not fix that at all. At least not yet). ALso my second issue is that the customizer itself shows all the products SPOD allows us to sell instead of ONLY the ones that I have currently in my store. I am not asking for miracles, but that is something important. I don't want customer finding out I also sell dog bandanas WHEN I DON'T.
SPOD quality - 5 stars, Product availability is still limited - 1 star, Customizer works flawlessly and smooth but deffective - 1 star, Price not easily manageable - 1 star. Overall great app/feature but not well put together.
Hey there,
Thank you very much for your feedback. We appreciate the points you mention and agree, that we are not perfect yet. We are working continuously to get better and try to release improvements as fast as possible.
Unfortunately it is also not always as easy as it sounds. We need to make sure that we do not break user journeys.
For example, the definition of the margin needs to work also for everyone that uses the Customizer as a stand alone product creation option. Therefore we also can't take over the prices from a particular product as the price needs to change if your customers change products or add prints on different print areas.
The use cases you described are on our roadmap but not live yet.
The rating is, in my opinion not very fair, taking into account the difficult journeys we try to provide to you and your customer. Also, if you give us 5 stars for the quality but deduct 3 stars, then we should get at least a 2 star rating, not 1.
I always order samples of the products I wish to add to my store when trying out a new POD company to determine the quality of the merch. I order a v-neck tee, a wide neck sweatshirt and the sweatshirt dress. The quality of the tee and print on the tee was perfectly fine. I spotted right away that the print on the sweatshirt (white sweatshirt, pink and black lettering) had small white spots and it did not print as brightly as i would've liked. The quality of the sweatshirt is great though. The sweatshirt dress is another story. The measurements are very far off from what's advertised so I'm in the process of obtaining clarity and possibly another sample because of this. The length alone was about 3 inches shorter (lying flat) than what the site states, so please be mindful if you plan to add this to your store, or please purchase a sample first. I'm thinking I may have gotten a sweatshirt and not the dress?? Shipping times were reasonable so no issue there, I just wish that they packaged their items in individual wrapping as opposed to just loosely placing items in the poly mailer. I shop online very often and have NEVER received anything like this. I wish SPOD would really consider changing this practice as that's extremely tacky to me, but that's just my opinion and preference.
Hi there,
Thank you for your review. Could you please send us an e-mail to support@spod.com with your order id so that we can process a refund and also look into the problem.
Kind regards
Robert
App perfecta para ofrecer a tus clientes productos de calidad dándoles tu estilo personal. ¡Muy recomendada!
Leider kann man die für Kunden zur Verfügung gestellten Designs nicht in Kategorien einteilen. Der Kunde scrollt ewig, bis er ein passendes Motiv hat. Die Ladezeit ist auch viel zu extrem. Ich habe mehrfach versucht den Support über Probleme zu informieren. Außer einer netten Frauenstimme passiert da nicht viel. Einen Kontakt zur Technik gibt es nicht.
Die Versandkosten sind einfach nur lächerlich. Kein Kunde zahlt für einen Hoodie, nur weil er einen gewissen Preis übersteigt, 6,50€ Versand. Hier sollte man sich an DHL usw. orientieren. Die Produktauswahl ist auch eher langweilig. Mit der Auswahl kann man sich definitiev nicht von anderen absetzen, eher dahinter verstecken.
Löscht man die App, haben alle Produkte keine Anbindung mehr nach Neuinstallation. Katastrophe!!!
In der App fehlt auch eine Möglichkeit, die Preis einfach anpassen zu können. Um eine Übereinstimmung zwischen Customizer und dem Produkt zu erhalten, muss man ständig den Preis mit anpassen. Es könnte so einfach sein...
Es gibt noch viele Dinge, die einfach viel besser sein könnten.
Awesome app for my design ideas and it is very user friendly. I also love the facts it allows my customers the option to create there own design
This app is giving me just what I need! I needed face masks that were small and could still cover your face, but could encompass the designs I wanted to create. I have yet to see something I don't like about using this app and I am hoping for the best.
Hello Elnixia,
Thank you for taking the time to review our app, we're happy to hear that it works so well for you and your business so far! If you encounter anything that's not to your liking or have any questions, please let us know at support@spod.com. Thank you!
Great app. Easy to use. Easy set up. Well organized and functional. Great selection of tops. Would love to see bigger print areas on some items, bottoms, more models for all clothes, perhaps some print all over choices. Highly recommended!
Hi Goatsies,
Thanks for the great feedback, and for the improvements we could make. We are always trying to improve our model selection and we hope to have all over print in the future.
I really want to use this app so that my customers can custom create their own products. However the name SpreadShirt is mentioned a lot in the descriptions of the products with no way to change it. Such as "The headliner of the Spreadshirt Collection is our premium T-shirt" in the If I saw this I would go check out Spreadshirt and find that the prices are much cheaper to buy there since the prices there are barely above the prices in this app. I really want to offer this but really do not want another store's name in the product description of my page. I contacted them in April asking if this could be changed. Apparently it is too tough to change text.
Text can be changed for the products you make to be sold, but not the section to allow customers to make their own products. Please Please find a way to change these text descriptions to omit your brand name.
I enjoy a lot using this app even though from the selection of lots of pictures which has for pre defect in the same place.
amazing and easy to use. needs more basic fonts. overall i would highly recommend this ap for anybody.
Hi Clean Culture Lifestyle,
Your feedback has been noted on adding more basic fonts! Thanks for leaving the feedback.