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i can attest that this app is awesome. as someone who is not always available for a computer, i just wish it was accessible on mobile
Hello ReRouteApp,
Thank you so much for your kind review and the feedback concerning the usability - we have forwarded this suggestion and will make sure to look into finding a solution next year as we know this is frequently requested. Thank you!
PRO's. Good Product. Excellent print quality. Prints and ships FAST! If you are familiar with other vendors in this space then you know what a big deal these three items are. CON's, As a vendor, I manage hundreds of products in my store and the SPOD interface is lacking. It takes more effort than it should to manage SPOD products. I hope it can be redesigned.
I'd love to have the option to add another graphic of a different color to the same product so when they change the color of the shirt for instance... it will add the lighter or darker graphic! Love what you have here so far!
Hi Nolan Neal,
Thanks for the leaving the feedback and making the suggestion. We are aware of this feature and we would like to release it in the future!
I have used this app for almost a year now. Overall it has been good. The print quality is good and the production and shipping times have been up to par for the most part, although it has been pretty bad as of recent. I will also say you guys need to get more stock available for your popular products. It seems like every day you guys are running out of stock on popular shirts and sizes (mainly sizes). How can we consistently sell when you guys can't keep consistent stock? There are some days where i'm trying to sell a product and you guys run out of 4 of the 6 sizes available for that t-shirt. I can't just offer my customers Medium and 3XL shirts (for example). Buy more stock so we can continue selling. I've had to pause ads because of this. So that is a major problem with this app that other POD apps don't have. The customer service is also starting to slack as well. The customer service used to be the best out of all of the POD apps. Can't really say that now... Started off strong just hope you guys can get back to how you started off...
Hello Neon Patriot,
We thank you for leaving your honest feedback. Please allow to explain some reasons what is causing your issues right now.
We are experiencing some issues in our supply chain when ordering new stock. Our suppliers cannot guarantee when the next delivery is coming and it is resulting in a few products going out of stock time to time. Our purchasing team is working incredibly hard to find additional and back up suppliers to avoid any stock out issues.
Also, due to SPOD still shipping in near to normal production times, we are seeing a massive influx of businesses switching their products to SPOD. This is leading to a huge amount of questions to our Customer Service team. We are on boarding additional employees to counter the amount of contacts we are receiving.
We hope in the very near future we will be able to go back to our pre-Covid-19 level of service, we are certainly doing the best that is possible right now.
I have used this App to make prints on my products and i love it,what i love most is the availability of diffrent types of Art to be used,i can only say keep putting up new art work and the fact it is free makes it even better.
Thank You for such a pleasant review. We are happy to hear that you are satisfied with the app and our products.
We will definitely keep in mind your suggestion for adding new art work. You also have the option to upload any art work you may like or create.
We hope that you continue using and enjoying our app, Thank You!!!
This is a great app! The only thing I wish I could do was more customization with print areas. The print areas are pretty restrictive.
But the products are great, the app is easy to use, and the production/shipping time is better than amazon sometimes!
Still learning but it is very good so far. I like the shipping time and how fast I received my sample.
I enjoy this app making tee shirts
So far we have been using this app for our hoodies and we have had nothing but good experiences. Samples took a little long to get to us but when customers place orders they receive them in just a few days. Thank you!
The app is very user friendly, and there is a large selection of items to print on demand. We were a little disappointed with the print quality of one shirt's logo, but have decided to try that logo in embroidery instead.
Hi AFRO LOVE LLC,
Thank you for reviewing our app, we're happy that you find it user-friendly, but sorry to hear that the print quality does not match your expectations. Could you perhaps send us a picture of the print as well as the order number to support@spod.com? Then we can try and find out what went wrong and maybe find a solution. Thank you!
I want to start off by saying I love this company, the products the quality the customer service, and all are top tier. But my biggest gripe is the shipping, i understand that the price of shipping depends on (Shipping price is based solely upon order value ). Is there a way that I could work around this? I find it unfair for customers to pay 100 dollars for two items, for example, 2 hoodies valued at 50 dollars, then to have to pay taxes as well as 17 dollars for shipping. Why is the shipping so high ?? if an item is valued at 100.01 dollars then having to pay 28.75 for shipping is absurd.