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App does not support bulk upload in the same way the spread shirt shop does. You need to create the products one by one. Why reinvent the wheel when you already have a great application on your online store. But worst of all, I just happened to lose all the information stored inside the shopify app including bills because I deleted the app. With other apps, everything stays stored in the cloud. I uninstalled the app because I was facing technical difficulties and I actually wanted to reinstall it after...worst idea of the day..how the fuck do I recover the products, order history and bills now?I need them for tax reasons!
Hi Roudbreck,
Thank you for your review.
The bulk upload for products is something we want to work on. However, it is a feature that we didn't take from SpreadShop due to limitations from the platform. Standard Shopify Users cannot upload an unlimited amount of variants, so giving the options to bulk-create items could cause some usability issues.
I'm sorry you lost the data once you deleted the app. By contacting our customer support, they will be able to send you all invoices that belong to you. When it comes to the products, we cannot save them in the Shopify App directly. However, if you create an account on our website and link your Shopify store to our SPOD App, all products will be saved.
Thank you for your time and attention.
Sincerely,
Your SPOD Team
I used this app to print on mugs and t-shirts. It did a good job printing on mugs and the mugs were high quality. While the premium t-shirts are also good quality, the print quality is hit or miss. Black print on white t-shirts comes out faded, streaked and with ink residue spots. Would be fantastic if they figured out a way to provide consistently good print quality on t-shirts. It would also be great if SPOD expanded their product catalog to include more home-goods (picture frames, art, full throw pillows instead of just pillow cases, and more socks). Lastly, I'm waiting on full color mugs to return as not having them in stock is really hurting my sales.
Hello Maggie & Ace,
Thank you for reviewing our app and for your honest feedback on our print quality. We're always grateful for examples of what can be done better to achieve a consistent print quality, so you can feel free to email us pictures of the prints to support@spod.com and we can then approach our colleagues in the production facilities to find out what can be done better. Thank you!
The application is very easy to use. I liked the large collection of designs and products. I recommend it.
Very new to creating my own merch, but the Spod app was really easy to use. Selecting merch and adding my own designs was super simple, and good fun. Highly recommend it.
Thank You Wonderful&Weird for your review and recommendation. We are happy that we are your first choice when it comes to creating merch. Making SPOD easy-to-use, simple and while helping to create your vision is key for us. SPOD is here if you need any additional help while on your SPOD journey. Wishing you much success, welcome to the SPOD Family!
Terrible app, first couple of sample orders both debit and credit cards rejected. Both orders did not reach customer, take days to respond to e-mails, no customer chat. Still haven't received the sample order I sent to myself so can't comment on the quality. Just made another order and got an error message "Unexpected problem with this order" . Three days and still no repsonse from customer service, absolute disaster.
Hello GERARDSPOETRY,
Thank you for taking the time to review our app, although we're very sorry to hear that you're unhappy with our services. Our customer service staff will always try to get back to you within 24 hours, however, they do not work on the weekend or on public holidays (they are based in Germany).
Having had a look into your correspondence with customer service we saw that initial replies came within 24 hours with one exception where it took them two days to answer. For one case, they took care to contact you again a few days later when they had the solution figured out. We do not know if you tried calling them as well. As for the credit and debit card issues we were not able to find any emails addressing this and would advise you to contact them again as well as your bank to figure out where the problem lies.
We'd like to apologise again for the inconveniences and hope that you will be able to give us a more favourable review some time in the future.
SPOD is super efficient and seamless to use. There is a great variety of products to choose from and add to your store. Such a fun integration on Shopify!
Thank You for your review Marshall Creations! You're feedback is greatly appreciated and valued. It is great hearing that SPOD has been efficient and easy-to-use for you. We are also happy that you are satisfied with the quality of our products. Providing great Customer Service is something we thrive on at SPOD, so please let us know if there anything else we can help with. Wishing you much success, welcome to the SPOD Family!
This app is super useful! I was looking for the right company for ages and it's essentially made my vision to create hoodies a reality!
Hello Serfoux, Thank You for your review. We are pleased to hear that SPOD is the right place for you. SPOD is also happy to help create your visions and bring them to reality. Please let us know if there is anything we can do to assist you on your SPOD journey. Best of luck and welcome to the SPOD Family!
I just wish that their print quality were better, because I tested out several orders me as a client and the print quality are very disappointing. I loved the application and the look of the product in my store, but in the end the result was terrible. I am so sorry after so much work, I have to find a better service. I will not recommend this quality to my clients. .
Hi, Children's Green Planet,
I'm sorry this is the experience you've had with our prints. Have you reported the low-quality prints to our customer service? Please send them a picture of the prints so we can find the best solution for you.
There is a lot of different factors that can influence the quality of the print, and this is something we can support you with.
Thank you for the review and have a wonderful day,
Sincerely,
SPOD Team
easy to use good selection of items and speedy delivery even during this time i recommend anyone to use
Hello FatBoy Excursions,
Thank you for your review, we're glad that we can support you also during these trying times and that you find our app easy to use and are happy with our services.
Very good and easy integration for the print on demand specialists.
with free design availability. Very good app i thank you.