Spreadconnect: Print on Demand

My customers from Germany ordered 2 weeks ago some T-Shirts. Until now we can not see where the T-Shirts are. FedEx Tracking number is for some customers invalid.
One email answer which I kept in archive, says "your product will be delivered on 25 Sept." This would mean my customers have to wait 4 weeks for 1 T-Shirt. I´m afraid they won't do that.
I just opened my store and moved from printful to SPOD due to delivery time. But SPOD has the same issue. At the moment I would not recommend SPOD for shop owners with customers from Germany.
Update: As I read now in my email response SPOD is going to connect 3 stores in Europe to SPOD network and of them is in Germany. This would be a game changer.
So let´s see.

Production times and shipping is great, but they're CONTATNTLY out of stock. And their support is not very good.

Great app, really easy to use and design with. I love the all the options it gives, including the customer customize option.

Great Products! Fast Shipping! Well Recommended i found one of the best apps on shopify thank you again.

(1) This app and fulfillment requests will not work if customer names (and maybe addresses) have letters with marks. I contact them for support, they say that letters with marks are considered as special characters and suggest me to edit the name of customers by myself. How funny it is! They also say that it cannot be fixed at their end because it has to do with address fields. So much funny and non-supportive! (2) The app also does not send any notification to you in case action from the store admin is needed. You might end up in knowing issues until you receive complaints from customers as they are waiting too long but not receive anything whatsoever. (3) When I add a second customized product to cart, there is no image, no name and variant, no price of the product. I have raised this issue for 20 days but it is not fixed.

The easiest app I have ever used. It syncs directly with my Shopify store and building the products from my is like butter.

Perfect and ships out fast, unlike printful, SPOD ships out in like two days... my customers love it.

Well here's the thing I had only one small problem with SPOD, and the problem was that I wish that my design that I uploaded could have been a little bigger with that being said SPOD is the best print on demand company I"ve had the pleasure of doing business with. Their products are of great quality and the service is top notch in my book every order that I've placed was fulfilled and shipped within 48 hours. Truly SPOD you guys are my favorite and my go to print on-demand service right now. I've tried other POD services but honestly I was not impressed with the quality nor the services of said POD services. SPOD does great work. This app has really helped my store. Thanks SPOD!

I used this site for my daughter's business and they are fast and satisfying her customers! This has been the easiest transition for my daughter.

It's great but the support team seems to be nonexistent. Other than that, lots of products to choose from and product quality seems to be good.