Recensies (734)

Algemene beoordeling
4,1
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 4% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
17 maart 2022

We've been using SPOD since we opened the online store 2 years ago. We've had it all happen so here are our experiences. One of our orders was sent out a couple sizes too large, sent pics and the order info to SPOD and they corrected it by sending the correct size. However that same order was then lost or stolen by usps (not surprising). We then ordered a few products and personally delivered that order one state away. A few of the prints look to be low quality but nothing substantial. Placement used to be an issue as it was such a small area but has since gotten better! Pricing isn't ideal on some items but we've managed to weed out products that shrink or lose color and have found some quality products for a decent price. As a previous review mentioned, the shipping isn't helping any store make money right now. Overall It is an easy app to use, just be selective on your products and read those reviews as well. Consistency is key SPOD.

Dktw Clothing
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 18 maart 2022

Hi Dktw Clothing,

Thank you for this detailed review and for working with us over the past 2 years. Feedbacks like yours are really important to us, and help us improve.
I will make sure that what you described about our print quality, placement, and shipping pricing structure is taken into consideration by the responsible teams.

Great to have you on board!
Sincerely,
Your Spod Team

29 juli 2020

Really appreciated how easy it was to use the app as well as the many different variations and products available. The quick turnaround & production time is what initiated my switch from Printful. However, I really wish the print area on the products was much bigger.

DbS Apparel Store
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 31 juli 2020

Hi DbS Apparel Store,

Thanks for the feedback. Our 3 day production time right now is certainly a lot faster than any of our competitors. We are glad to hear you made the switch. We will certainly take your feedback onboard regarding the print area size.

11 december 2019

App could be improved by allowing multiple product options for single design just as other platforms such as CustomCat does. Other than that, excellent.

Placed a sample order on Saturday. It was processed & shipped on Monday. Received it Wednesday. Half the time usually taken to receive my products. Quality was exceptional as well. My only change would be to separate white/light from dark fabrics to avoid smearing. Job well done!

K McCaleb Co.
Verenigde Staten
Bijna 2 jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 17 december 2019

Hi there,

Thank you for your feedback. The multiple product options is a hard nut to crack and we did not find a proper solution yet. But we will continue working on this topic.

Kind regards
Robert

11 april 2022

Using them for 1 good month now, had no issues with any of the order. Got my personal order in, front of the loom t/shirt with print, honestly the print qulity is very good looks and feels durable, however, colors are just nog good enough, white is gray,...they need to improve!

Stonksabove.com
Cyprus
Bijna 2 jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 21 april 2022

Hi Stonksabove.com,

Thank you for your review. Have you contacted our customer support about this design issue? The white part of the design shouldn't be gray. Simply contact them here: https://www.spod.com/contact-us. They will find the best solution for you to resolve that problem.

Thank you again,
Sincerely
Your SPOD Team

23 april 2021

The last sample I received the quality of the shirt didn't seem as nice as the other samples I received it felt very thin and the cost per shirt was more expensive than the unisex items i purchased. Just wasn't happy with the finished product

Gotta Word
Verenigde Staten
Bijna 2 jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 29 april 2021

Hi Gotta Word,

Thank you for reviewing our App. Please make sure to contact our customer service about the product you are not satisfied with. They will be able to find a solution for you.
We take that kind of feedback seriously.

Thank you again.

24 november 2021

I give 4 stars because this app does not offer the same as on their website for product upload, their integrated version should actually be better on this app. I liked being able to add all my products at one time which on the other version ( https://www.spreadshop.com/ ) i was able too. So far on here at least not that i have found yet. I am once again back to doing individuals products. However the trade off is having a fantastic mockup program for my customers now. So a very well earned 4**** review as it takes a lot to get me to write a review during my busy schedule.

The Kraken Grow Shop
Canada
Meer dan een jaar gebruiken de app
15 november 2022

My review is not so much for the app as it is for SPOD customer service. The app works just fine. I have been using SPOD for approximately 1 1/2 years now. Anytime that I have reached out to SPOD with questions and/or concerns they were attentive and helpful. My most recent experience was initially very disappointing but was eventually made right by a representative that went out if his way to rectify my issues. I was very fortunate to be referred to him and SPOD is also very fortunate to have him aboard. Closing remarks: App does what it needs to do. Customer service needs to do what they say they're going to do ~ Terille excluded! Thank you for everything Terille!

Roadbum Gear
Verenigde Staten
Meer dan een jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 15 november 2022

Thank You for your review! I definitely appreciated working with you and happy that we were able to resolve all of your issues. Even more happy to hear that the app is working as it should.

I want to apologize for your initial experience because we always strive to give the best Customer Service possible. I want to say Thank You for being patient and allowing us to turn that experience around for you. We appreciate that you chose SPOD to be your POD home and we definitely appreciate your business. If there is anything else that you need, please don't hesitate to reach out!

22 juni 2020

i really like the simplicity of how to use the App. The designs are cool and current . would definitely recommend

Rabbit Bay
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 26 juni 2020

Hello Rabbit Bay,

Thank you for giving us feedback, it's good to hear that the app works for you and your business. If you have any further thoughts on how we can improve our services, feel free to drop us a line at suppord@spod.com. Thank you!

23 november 2020

The app is much improved. The app is much more user friendly. I look forward to you getting new products.

iPronoia
Verenigde Staten
Meer dan een jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 4 december 2020

Hello iPronoia,

Thank you so much for your kind feedback! If you have any suggestion for new product types, feel free to let us know at service@spod.com. Thank you!

15 juli 2020

Great so far. I waited on a phone call for 15 minutes before a recording telling me no-one was available and the mailbox was full. However it was very easy to setup first item for design.

Julian

Shades of Color Clothing
Verenigde Staten
Meer dan een jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 17 juli 2020

Hello Julian,

Thank you for taking the time to review our app and services, although I'm sorry you couldn't reach us over the phone. We've got a lot of calls and mails incoming at the moment and are trying to tackle that, but we will also look into the matter of the mailbox, thank you for letting us know.