Recensies (734)

Algemene beoordeling
4,1
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 4% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
21 november 2023

This platform is just pathetic, their customer support apparently says its above their paygrade to comment on WHY THEIR BASE PRICE IS TOO HIGH!

In general people would buy a sweatshirt for $30-$40, just imagine this, their base price for a shit sweatshirt which is 50% cotton and 50% polyester is $54!!!

when i tried to get their customer support to provide any assistance, instead of at least giving me a notion of some solution to this problem, KAYLA CLOSED the chat and did not even let me get on the chat again!

SPOD IS A PATHETIC EXPERIENCE, You all out there should consider getting some local manufacturer on board rather than using these shit platforms where you only make money for these platforms and not for your own business

TO HELL WITH KAYLA AND TO HELL WITH SPOD!

Misch Mosh
Verenigde Staten
7 maanden gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 15 december 2023

Thank you for your review Misch Mosh.
We appreciate your feedback, and apologize for the confusion. Most of our products are offered at a lower price than many of our competitors. For example, our sweaters range from $18 to $30 base price, however we do also offer sweater sets and lounge wear sets for $55, it all depends on the brand chosen. We do our best to provide a variety of cost effective products along with premium products, to give our merchants options. If you would like further assistance, please reach out to us via support@spod.com.

Bewerkt 13 januari 2022

SPOD hinterlegte in einer Bestellung meiner Kundin eigene Werbematerial. Das ist einfach traurig und unverantwortlich. Stattdessen sollte SPOD ermöglichen, dass Verkäufer ihre Pakete mehr personalisieren können und somit die Qualität steigern. Das kennt man bei anderen Betreibern auch schon. * Update: SPOD-Mitarbeiter haben sich zeitnah gemeldet und den Fehler beseitigt. Solche Proaktivität kann man nur willkommen heißen. Ich hoffe, eine Personalisierung der Paketen wird bald kommen.

Muntu Wear
Duitsland
10 maanden gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 13 januari 2022

Hallo Muntu Wear,

vielen Dank für Ihre Bewertung.

Es tut mir sehr leid, dass dies passiert ist. Dies ist nicht etwas, das hätte passieren sollen.

Ich werde Sie direkt kontaktieren, um dieses Problem zu lösen.

Zu Ihrem anderen Punkt: Wir arbeiten daran, die Personalisierung der Pakete für Sie zu ermöglichen. Diese Option ist auf unserer Roadmap.

Nochmals vielen Dank für Ihr Feedback.

Mit freundlichen Grüßen,

Jean-Michel Poupart
Success Manager

22 april 2020

spod has so much potential, love the idea of the customizer tool unfortunately the mobile version of it is beyond horrific. spod made recent changes to it and totally ruined a good thing, new version is impossible to navigate as said by customers and experts. when i reached out to spod on this it took them 2 weeks to finally give me an answer that its not intended for mobile (despite this being 65% of ecomm sales). there initial version of the mobile customizer was great, its a shame they wont restore that version for me despite me asking repeatedly, might be better off with a different pod supplier and third party customizer app

Meme Wears
Canada
12 maanden gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 22 april 2020

Hi Meme Wears,

Yes we spoke about length about this via e-mail. Our conclusion was to not make individual changes for your specific use case, this contradicts what other people like about the mobile version of the tool, and we are looking to find a solution for everyone.
We decided once we have completed our expansion to Europe, we will be conducting a full review of the mobile version of the Customizer to try and find a version that benefits as many use cases as possible.
We hope that if you check back in the future there will be a version that suits the needs for all SPOD users.

26 februari 2019

A friend told me to check out the SPOD app… and I’m happy they did! The app was easy to understand and use, and there were no issues when syncing it with Shopify. I also appreciate the fast production time and high quality products. Keep up the good work!

easystitch
Duitsland
15 dagen gebruiken de app
12 augustus 2020

it is great use this app it is realty good to use not hard really simple to use it is amazing i hope y'all use this

SoulCake210
Australië
14 dagen gebruiken de app
4 februari 2021

While customer service was polite on the phone and responsive via email, my first sample was disastrous. It was a simple white hoodie with a black zero and some simple lettering on it. The color was so faded it was gray, not even close to black. I checked to see if there was something wrong with my settings and sent pics, but no, they replied that it was correct -- and that's how their digital print process worked. If they can't put a solid black on a white item, then half of my entire catalog won't work. I couldn't believe it. Will now have to shift to a whole other supplier for something that seems basic. Very troubling and frustrating (not to mention, it clearly doesn't match the spot mockup generator).

ZEROPHUCKS
Verenigde Staten
7 maanden gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 8 februari 2021

Hi ZEROPHUCKS,

I'm sorry the sample you received wasn't satisfactory. DTG is indeed a printing method that has a "vintage" kind of look. However, this shouldn't be gray, as you mentioned it. I would like you to contact me personally, so I can verify the sample you received. If there is a problem, we will need to fix it. You can write me here: shopify@spod.com.

Thank you for your time,

Jean-Michel
Success Manager

24 april 2020

I really like how easy it is to make up a quick new design with either my own art or theirs. It makes it easy to take a special request from a customer and get it listed right away.

Fur Baby Whims
Canada
9 maanden gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 7 mei 2020

Hi Fur Baby Whims,

Our aim for the app is to be as simple as possible to use, so thanks for leaving the feedback. We are more than happy to be supporting your business grow!

Bewerkt 10 januari 2020

Updated 1-10-2020: Will we ever be able to print on the sleeves again? And after many attempts, you never responded to my previous question about the images appearing and disappearing. Why?

Can't even see the customizer now...

My previous order was sent out very quickly, thank you kindly. That was really awesome.

If you can open the customizer in a new tap to fill the whole window , that would be great...

A Lot of confusing tags they add, coding, and very difficult to add products. I have spent hours of deleting bad coding in the automatic descriptions and unwanted tags.

WhiteRiceCowboy
Verenigde Staten
10 maanden gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 5 juli 2019

We're sorry to hear you are experiencing these issues. The descriptions and tags should be white labeled and easily modified during the product creation process. We would love to look into this issue further, as we have not had other reports, but it does sound like a technical issue. If you could send the specifics to support@spod.com that would be great!

19 mei 2021

I used this app and they never shipped my orders. Lack of response and total slow everything is just disappointing. Horrible and a true waste of money.

Balancevie
Verenigde Staten
7 maanden gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 20 mei 2021

Hi Balancevie,

I'm sorry that your order never was sent. I can at least see that you were able to cancel it, so the amount was never captured. We did have some minor issues with some orders, but those should now be all fixed. You can always contact our customer service for assistance.

Thank you and have a great day

Sincerely,
SPOD Team

3 februari 2021

SPOD is really good and easy for a beginner also very fast to create a mock up and easy to get started.. Thanks SPOD!

Relax it Now
Verenigde Staten
13 dagen gebruiken de app