Recensies (142)

Algemene beoordeling
3,8
Cijfers per recensieniveau
  • 59% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 6% recensies zijn 3 sterren
  • 5% recensies zijn 2 sterren
  • 20% recensies zijn 1 sterren
22 januari 2021

The application is very easy to use. I liked the large collection of designs and products. I recommend it.

Scientific Curiosity
Frankrijk
Ongeveer 2 maanden gebruiken de app
Bewerkt 18 mei 2021

I just wish that their print quality were better, because I tested out several orders me as a client and the print quality are very disappointing. I loved the application and the look of the product in my store, but in the end the result was terrible. I am so sorry after so much work, I have to find a better service. I will not recommend this quality to my clients. .

Children's Green Planet
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 19 mei 2021

Hi, Children's Green Planet,

I'm sorry this is the experience you've had with our prints. Have you reported the low-quality prints to our customer service? Please send them a picture of the prints so we can find the best solution for you.

There is a lot of different factors that can influence the quality of the print, and this is something we can support you with.

Thank you for the review and have a wonderful day,

Sincerely,
SPOD Team

3 oktober 2019

Please.. Switch RIGHT now. So let me start by saying, I started my brand in '13. I used Spreadshirt but it was manual so when orders picked up, I needed something automated. I then switched to Printful. Prices were higher but at least it was automated. That was good for awhile, but they've completely lost it. Sometimes customers orders will not ship for weeks, they make constant mistakes and the print quality is often poor. SPOD is that Spreadshirt backed plugin that i always wanted. The colors are AMAZING, the speed is phenomenal and the prices? man the prices. You won't believe it.

They're missing a bit of features for now, I hate that I can't customize inside labels or send custom packaging for orders that helps with branding, but they seen numerous updates per week, adding new items and features. The Roadmap is amazing and although it's not as shiny and sparkly as printful, it's worth the try. The old look and feel made me hesitate for awhile, but now that I've tried it, I'm so happy that I did. It's a great app and I'm proud to use it. Can't wait to grow with them

N$VNE
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
25 februari 2021

THIS APP IS AMAZING! ITS RIDICULOUS HOW EASY IT IS FOR ME TO CREATE ANYTHING I IMAGINE UNLIKE OTHER APPS I'VE USED IN THE PAST! THANK YOU ALL SO MUCH!

We Are King David
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
26 augustus 2022

App stopped syncing orders from Shopify. Even manually requesting fulfillment does not work anymore. Support asked what browser I was using!! Basically saying it's my fault their app is not working. Then never responded again.

Old School Labs™
Verenigde Staten
Bijna 2 jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 29 augustus 2022

Hello Old School Labs™,
Thank you for taking the time to review our app, we're very sorry that you are unhappy with our services. By asking which browser you are using, customer service was not trying to shift any blame towards you, they are just going through the list of possible solutions, starting with the simplest - so that they do not make you wait until they get an answer from the development team, which will at first always be the quesion of which browser was used. Please also bear in mind that the emails queuing up are all given a 24 hour response time, but that this response time is also extended over the weekend since the customer service is not working on weekends and public holidays. We will monitor your case and can only ask you to be patient with our customer service and the development team, and we hope that, if you decide to stay with is, we can prove ourselves as a trustworthy partner for you and your business. Thank you!

20 december 2023

Been using them for a couple years and at this point only use them for one item because their prints wash off after a few washes for most of their items. Love the actual hoodie garment itself. High quality! I just wish their print was more consistent.

The Original Deer Mullet Shop
Verenigde Staten
Bijna 3 jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 21 december 2023

Thank you for your review and feedback! We appreciate your business with SPOD. We have recently upgraded our machines and completed some much needed maintenance to help address issues with print quality. Hoping to see much better results, but if you need any additional help or support please reach out via support@spod.com.

18 maart 2021

Just getting started, slowly, but the product design is really simple and samples arrive quickly. Good quality and looking forward to add their print on demand service to our shop

Mystic Knotwork
Verenigde Staten
Ongeveer een maand gebruiken de app
Bewerkt 27 oktober 2021

Super easy to use. I love that I can upload my unique designs to, ALL-TIME beloved, clothing items and accessories.

The Torn Thorn
Verenigde Staten
Ongeveer een maand gebruiken de app
Bewerkt 15 mei 2023

EDIT: Customer service unresponsive to email. If you call, they'll answer, but they'll tell you they're unable to take care of pretty much anything over the phone and that you should email. It's a never ending loop of not being able to access the services they promise to provide.

I've been using SPOD for a little over a year. In the last month, their production times have increased significantly (orders will sit for a week before printing) and their customer service response time has dropped as well (one of my inquiries never even got a response). Seems like something on the back end isn't working. I'll be looking for a new POD provider asap. :/

Arrows Aim Greenhouse & Supply Co.
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 27 april 2022

Hi Arrows Aim Greenhouse & Supply Co.

Thank you for that honest feedback. This is definitely not the kind of experience we want you to have with us. Our production time hasn't increased since a year ago, but the problem could be related to something else in your account or with the order itself.
I would love to help you out personally, to make sure we can resolve any issues there may be. I will contact you per email.

Sincerely
Jean-Michel from SPOD

11 juni 2020

Customer service is terrible and even though my shop is marked to stop selling an item that is out of stock, SPOD sold it anyway and then tagged it as out of stock with no option to change to a color in stock. Insteand I have to cancel an order or wait....unacceptable for a first time shopper to my store. and the rollover rep who took my call was terrible sounded so annoyed from the get go and definitely didn't go the extra mile. Told me all about the limitations of her job. So why bother with this spod? I have purchased alot but I am done...sorry you should have done better when there's more choice out there....gotta work harder for my business!!

ShopAOKFitness
Verenigde Staten
Meer dan een jaar gebruiken de app
Spreadshirt Print On Demand heeft geantwoord 12 juni 2020

Hi ShopAOKFitness,

We appreciate your honest feedback, and it is true we have had some delays in responding to customer service inquiries. We are experiencing a huge influx of new sellers that have pushed our Customer Service team to the limit. We now have additional staff in the team and seem to have reduced the backlog.

We are sorry to see this feedback as we have produced 12 orders for you over the last seven months without any issues.

We cannot import an order without stock as SPOD has live stock states in your Shopify store, I can have one of our engineers look into the logs of your store to see what happened with your order.

We wish you luck with the future of your business and sorry it did not work out this time.