评论 (729)

整体评分
4.1
每个评分等级的数量
  • 72% 的评分是 5 星
  • 7% 的评分是 4 星
  • 4% 的评分是 3 星
  • 4% 的评分是 2 星
  • 12% 的评分是 1 星
2023年11月21日

This platform is just pathetic, their customer support apparently says its above their paygrade to comment on WHY THEIR BASE PRICE IS TOO HIGH!

In general people would buy a sweatshirt for $30-$40, just imagine this, their base price for a shit sweatshirt which is 50% cotton and 50% polyester is $54!!!

when i tried to get their customer support to provide any assistance, instead of at least giving me a notion of some solution to this problem, KAYLA CLOSED the chat and did not even let me get on the chat again!

SPOD IS A PATHETIC EXPERIENCE, You all out there should consider getting some local manufacturer on board rather than using these shit platforms where you only make money for these platforms and not for your own business

TO HELL WITH KAYLA AND TO HELL WITH SPOD!

Misch Mosh
美国
7个月 人在使用应用
Spreadshirt Print On Demand已回复 2023年12月15日

Thank you for your review Misch Mosh.
We appreciate your feedback, and apologize for the confusion. Most of our products are offered at a lower price than many of our competitors. For example, our sweaters range from $18 to $30 base price, however we do also offer sweater sets and lounge wear sets for $55, it all depends on the brand chosen. We do our best to provide a variety of cost effective products along with premium products, to give our merchants options. If you would like further assistance, please reach out to us via support@spod.com.

2023年11月13日

Called 20 times, wished to get a call back, wrote several emails. Just all that to get my sample order done. Its been a week now and its still " waiting for production".
They say "my account needs to be verified" although my email is verified, my credit card informations + my address is verified, even the products are listed in my shop!!!! What else do you guys need? Ive customers waiting, its almost Christmas time and the black week is coming.
Do you guys really wish to destroy businesses with your very very bad communication? Everyone who reads this and have the same problem, i wish you the very best and please dont spend your time and money here on SPOD.

Laws Customs
德国
18天 人在使用应用
Spreadshirt Print On Demand已回复 2023年12月15日

Thank you for your feedback Laws Customs.
We are sorry to hear you were having issues with getting into contact with us. Our customer support line (+1-724-832-6290) is open Monday to Friday from 8am to 6pm EST, and we do our best to reply to emails within 24 hours. It is required to complete account verification prior to fulfilling orders, as this protects the platform from potentially fraudulent activity. We understand how waiting can be frustrating, however the account verification should be completed when you open your account, prior to placing orders - to help avoid keeping any orders on hold while the verification process is completed. If you need further assistance please contact us via support@spod.com.

2024年1月14日

I have used Spreadshirt in the past. Generally very happy with them. I thought I'd try their Shopify app.

Ouch. Setting up shipping is ridiculously complex! You have to manually copy and paste hundreds of prices to cover all the rates, options, order totals etc for all the countries - maybe setting up to a thousand options to cover global distribution. And also every time the prices change, redo them all manually. That is beyond belief!

"Keep it simple with SPOD" is their tag: I almost feel like this is an April Fool's joke when I see that comment.

All the pricing for shipping should be maintained by SPOD as part of the app/Shopify integration, not foisted on users. I also use Bookvault and they do it automatically - I didn't have to do anything except connect the app to Shopify. All the shipping is maintained, calculated and updated by Bookvault, as it should be. It is always up to date. They don't expect users to create hundreds of options (and continually update them). Really, SPOD needs to set the app up properly, because this is unwieldy, over-complex, and shifting a task onto every Shopify-SPOD user rather than just doing it once centrally.

I'm surprised this doesn't get mentioned more.

Oh, also - when settign up you have to choose EU printing or US. You can't have both, and orders don't ship from the nearest place to the customer - only from the one you pick at the start. So global coverage means high shipping prices for half your customers. Again, they could have done it properly like BookVault (it prints in US for US customers and nearby, UK for UK and Europe - all done automatically).

I'll uninstall SPOD and close my account, this has been a waste of time.

Karl Drinkwater
英国
14天 人在使用应用
Spreadshirt Print On Demand已回复 2024年1月19日

Thank you for your review, we greatly appreciate your feedback. For SPOD with Shopify, the shipping set up is done directly through your Shopify settings. With the Shopify settings you can set up free shipping on your store, you can create your own shipping rates, or you can match our 3 shipping rates as well. SPOD offers Standard, Premium and Express shipping options for simplicity. For merchants who choose to match our shipping rates we do provide a shipping calculator and related articles with instructions on setting up your shipping as well. You can find our article 'How do I configure my shipping rates for Shopify?' here: https://faq.spod.com/hc/en-us/articles/360020928319-How-can-I-configure-my-shipping-rates-for-Shopify

2024年5月22日

Wirklich toll und einfach zu bedienen, mehr Vorlagen wären toll.
Fragen werden schnell beantwortet.

Print4Fun
奥地利
大约2个月 人在使用应用
Spreadshirt Print On Demand已回复 2024年5月27日

Hallo Print4Fun,

vielen Dank für das positive Feedback! Wir arbeiten ständig an Erweiterungsmöglichkeiten/Verbesserungen und sind dabei für jeden Input dankbar. Bei weiteren Fragen oder Anregungen freut sich unsere Customer Service über die Kontaktaufnahme.

Liebe Grüße
Sabrina
SPOD Team
Integration Manager

2023年10月21日

bad, aucune commande passer au bout de 5 jours de commande... Obliger de rembourser les clients bande de menteur

Rire ensemble
法国
2天 人在使用应用
2023年12月16日

Leider kann man die für Kunden zur Verfügung gestellten Designs nicht in Kategorien einteilen. Der Kunde scrollt ewig, bis er ein passendes Motiv hat. Die Ladezeit ist auch viel zu extrem. Ich habe mehrfach versucht den Support über Probleme zu informieren. Außer einer netten Frauenstimme passiert da nicht viel. Einen Kontakt zur Technik gibt es nicht.
Die Versandkosten sind einfach nur lächerlich. Kein Kunde zahlt für einen Hoodie, nur weil er einen gewissen Preis übersteigt, 6,50€ Versand. Hier sollte man sich an DHL usw. orientieren. Die Produktauswahl ist auch eher langweilig. Mit der Auswahl kann man sich definitiev nicht von anderen absetzen, eher dahinter verstecken.
Löscht man die App, haben alle Produkte keine Anbindung mehr nach Neuinstallation. Katastrophe!!!
In der App fehlt auch eine Möglichkeit, die Preis einfach anpassen zu können. Um eine Übereinstimmung zwischen Customizer und dem Produkt zu erhalten, muss man ständig den Preis mit anpassen. Es könnte so einfach sein...

Es gibt noch viele Dinge, die einfach viel besser sein könnten.

BUNTESHIRTS
德国
3个月 人在使用应用
编辑时间:2019年8月12日

After a rough interaction, and some long shipping issues, the product arrived, the customer is happy and SPOD has been amazing in understanding the issue that did arise. Very pleased with the work they provide, and thanking them for the patience and understanding they not only gave to me, but to my customer. Highly recommend

Always Be Fabulous
加拿大
5年多 人在使用应用
Spreadshirt Print On Demand已回复 2019年8月12日

Hey there,

You are absolutely right. This is a unbearable situation with the shipping to Canada/customs handling and we are actively working on it.

As it means that we need to indentify a better provider, negotiate prices and integrate the new provider it will unfortunately take a while to get this issue fixed.

Right now we have only two options:
* support Canada as a shipping country even if it takes way too long in customs
* deactivate Canada as a shipping country

We do NOT want to deactivate Canada as a shipping country.

To reduce your troubles at least a bit, we will refund you the cost.

Kind regards,
Robert

2019年4月5日

I use this app as one of my print on demand companies. I am very pleased with the recent addition of the "create your own" feature for my website. It helps generate traffic to my site. Also, the sample t-shirts I ordered were good quality.

OLA-PICSOLA
加拿大
大约5年 人在使用应用
2019年6月27日

Just started using so far so great. Only hope they will add more products especially caps as there are only two colors for baseball caps

PoacherOnline
加拿大
4年多 人在使用应用
2020年7月13日

Easy to use app. They have a good selection of products and their availability to be produced and shipped in a timely matter is worth a lot in this day and time.

Kay & Bee’s Tee’s ‘n Things
美国
大约4年 人在使用应用
Spreadshirt Print On Demand已回复 2020年7月17日

Hello Kay & Bee’s Tee’s ‘n Things,

Thank you for giving us your feedback. It's goot to hear that you're happy with our services and we look forward to supporting your business.