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After a rough interaction, and some long shipping issues, the product arrived, the customer is happy and SPOD has been amazing in understanding the issue that did arise. Very pleased with the work they provide, and thanking them for the patience and understanding they not only gave to me, but to my customer. Highly recommend
Hey there,
You are absolutely right. This is a unbearable situation with the shipping to Canada/customs handling and we are actively working on it.
As it means that we need to indentify a better provider, negotiate prices and integrate the new provider it will unfortunately take a while to get this issue fixed.
Right now we have only two options:
* support Canada as a shipping country even if it takes way too long in customs
* deactivate Canada as a shipping country
We do NOT want to deactivate Canada as a shipping country.
To reduce your troubles at least a bit, we will refund you the cost.
Kind regards,
Robert
I use this app as one of my print on demand companies. I am very pleased with the recent addition of the "create your own" feature for my website. It helps generate traffic to my site. Also, the sample t-shirts I ordered were good quality.
Just started using so far so great. Only hope they will add more products especially caps as there are only two colors for baseball caps
Easy to use app. They have a good selection of products and their availability to be produced and shipped in a timely matter is worth a lot in this day and time.
Hello Kay & Bee’s Tee’s ‘n Things,
Thank you for giving us your feedback. It's goot to hear that you're happy with our services and we look forward to supporting your business.
Very pleased with everything about this app. Have currently processed over 40 items, all of which have been fulfilled within 2 days and delivered in a timely manner. Shipping costs are excellent allowing me to offer very reasonable upgrades to customers.
Some of the functions feel a little clunky, however, that has more to do with the Shopify system than SPOD.
On the subject of the product Creator, I see a number of complaints about it only doing one product at a time. In my opinion this is far better as it allows proper positioning for each product.
It takes very little extra time - people just need to get used to working with it.
Hi Indigo Chaos,
Thanks for leaving the feedback. We do fulfill your orders in under 48 hours, and try our best to get them out in under 24 hours. We are glad to hear you like the product creator, a huge amount of effort goes into this by our design team to make this the most user friendly process on the market!
Used this app to do my t-shirt with no instruction from the app. Very user friendly, easy to design, and easy to publish designed shirts to sell for your store! Thanks!
I love this app because they have great support. Their team will work with you on your design and building your business.
Hi Midwest2u.com,
We are always happy to try and support your business growth so it nice to hear the kind words. Feel free to let us know if there is anything else.
Please.. Switch RIGHT now. So let me start by saying, I started my brand in '13. I used Spreadshirt but it was manual so when orders picked up, I needed something automated. I then switched to Printful. Prices were higher but at least it was automated. That was good for awhile, but they've completely lost it. Sometimes customers orders will not ship for weeks, they make constant mistakes and the print quality is often poor. SPOD is that Spreadshirt backed plugin that i always wanted. The colors are AMAZING, the speed is phenomenal and the prices? man the prices. You won't believe it.
They're missing a bit of features for now, I hate that I can't customize inside labels or send custom packaging for orders that helps with branding, but they seen numerous updates per week, adding new items and features. The Roadmap is amazing and although it's not as shiny and sparkly as printful, it's worth the try. The old look and feel made me hesitate for awhile, but now that I've tried it, I'm so happy that I did. It's a great app and I'm proud to use it. Can't wait to grow with them
Recommended...Very Simple to use and many options available. Still working on my new store, will update with time
Hello Makemyteeshirt,
Thank you for your feedback, we're happy to hear that you find our app easy to use and look forward to supporting your business.
the sample that i receive logo look great, We look forward to doing business with you for many years to come.
Hello nbamerican,
Thank you for this review of our app. It's good to hear that you're happy with your prints and we are happy to be supporting you and your business in the future.