Spur: Instagram & WhatsApp

A great app to increase revenue with features like Whatsapp and Instagram DMs cart recovery. Also, we love their automated comments feature on Instagram and Facebook posts for pricing details.

Spur is genuinely a good app, both in terms of features and the excellent support they provide. They have a range of features that make operations easier like sending product recommendations to consumers who comment, and accessing customer queries on different social media platforms on one page. Would definitely recommend this app if you own a business with a wide product range, and you have a presence across different social media platforms.

This product is truly exceptional! We experienced conversions immediately from the moment we started using it. The customer service is outstanding, providing world-class assistance. Whenever I had issue with Facebook and Instagram integrations, they offered to help me immediately and guide me through every step by jumping on a call with me. I have always received solution for all issues immediately I'm eagerly anticipating the new features that they will be releasing in the future. All in all, this is a great product with a great team behind it!

An absolutely fab team! Really like how they are constantly working on improving the app's features. The app has really helped our customer support team to work more efficiently and removing the repetitive steps. And their support is awesome as well. Cheers and best of luck to the team !

Started the journey with Spur when they kicked off and love to see the add in new features so quick and easy, love the UI/ UX of the software, its very easy to use and train other team mates too. I love the COD confirmation flow and the cart recovery feature, helps to really boost sales. They've got an amazing team of support, glad to be connected with Spur. Looking forward to what new is coming up every week now!!

Having initially used Business On Bot for WhatsApp while using Spur for Instagram & Facebook, we decided to make the switch entirely to Spur. The decision was largely influenced by Spur's omnichannel solution and superior interface. Not to mention, their support is top-notch. But what really sealed the deal was the 46x ROI we saw from using Spur. It was a clear choice for us to consolidate our platforms under Spur.

It is a wonderful tool for Shopify stores to improve customer experience.
It has improved the productivity of our agents multifold with its automation features.
And the support from the team is commendable.

Does what it says and more - helps answer each and every query on FB, IG posts - thereby increasing the engagement and sending positive data to the algorithms like crazy ! Installing the app has suddenly boosted my reach by an order of magnitude !
Get this app, sit back and watch your store grow by leaps and bounds.
Support and Integration queries resolved super quick - within minutes, by far the most useful app I've come across on the Shopify store so far.

The most needed app for any D2C brand - so glad I came across Spur.
This app has put my customer service on steroids ! Super quick auto-replies that are actually relevant to the questions being asked within comments and inbox.
Superb support from the team to help with the integration of the app as well.
Highly recommended for anyone having an e-commerce store and need a structured way of serving the clients on Instagram and Facebook.

We were looking for an automation app to help our business and we got spur. The fact that it is so easy to use and also how easy it is to contact the help centre is great. They usually get back to you within a few hours and solve your doubt or problem right away. Moreover it's been a great experience using spur. Special thanks to my man Savya for his timely help. Cheers!