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they were extremely helpful! I had a few issues in the beginning trying to get shopify/square to link. they addressed the issue extremely fast and helped get everything synced and working correctly!
Thank you so much for your wonderful feedback! I'm glad we were able to address your concerns immediately. Please don't hesitate to reach out to us anytime. Have a great day ahead!
This app really helps you with your store having two different systems to chase your products. Also when I was having a struggle with something Customer Service Agent Normie helped me with a very simple task but swiftly.
Thank you!
communication is on point and was working with Joseph to get thinks done. Thank you Joseph for the Help
Very quickly, and successfully set up, with assistance from Joseph, look forward to using the app.
Jospeh and the team at SQ Inventory Sync always do their best in helping to ensure our products are syncing between our Square inventory and Shopify inventory. This app has been working well and the customer support makes this app a step above the other apps available.
(Can't review app as of yet)
But I can rate the set up and customer service. It was quick and professional. Omar was patient and followed with up alt soltuions.
Well, shopify POS needs to have an internet connection in order to work properly. So, I needed a way to handle offline payments with square terminal (we are ren faire vendors) but syncing inventory with square in real time when I could get a connection is essential. I downloaded and setup SQ inventory Sync and was able to start pulling my products over to square automatically. Angelica helped me along the way and was instantly available in the app, which was amazing.
I did have little hangup in that "product syncing" and "inventory syncing" are two different features. A quick chat with Angelica and I am now getting my new products to sync over to square as well as just the inventory for previously synced products. The support has been wonderful and really helped me out of a situation of not being able to take card payments offline possibly saving us hundreds of dollars this week alone.
-------update after about a year.
I had a few issues with the syncing.
After several attempts as solving issues, Khaled worked through the process and for the first time all products are syncing. This shows both a knowledge of the systems involved and the commitment to resolution. Now testing to see if issue is resolved for the long term. Thank you.
very good. great help! Very understanding and good communication. It was a very tough task but Angelica worked it out. Super impressed
Angelica was the most helpful and clear, support staff I have ever had to deal with. I really do appreciate her help and patience.
Hello Daniel!
Thank you so much for your positive feedback. I appreciate your kind words and I am very glad that I was able to solve your concerns. Please reach out if you need any assistance.
- Angelica😊
Angelia (our customer service agent) was incredibly helpful and friendly - and explained everything. Great service!
Thanks again for being a loyal customer and writing this awesome review. We are always available if you need any help, don’t hesitate to contact us 😊
- Normie