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Very helpful customer service!
Thank you for the 5-star rating! Feel free to share more or ask for help anytime. We're eager to continue serving you!
A+ customer service. There is always someone live to assist, and walk you through any and all processes. Super impressed with their level of care and follow through. The system is working seamlessly so far and has made our daily operations run so much smoother. We use Square for our POS and Shopify for our online store, which meant managing two inventories. Now - everything syncs from one platform to the other and we don't have to worry about updating systems twice. The set up process was complex due to our pre-existing databases on each platform, plus working with over 5,000 skus - but with their help we had everything synced and ready to go within 48 hours.
Hello Courtney! Thank you so much for your wonderful feedback. You just made my day!! And I'm so glad that everything is working smoothly. It was a pleasure assisting you. Please don't hesitate to reach out to us anytime.
-- Thea :D
super quick integration and great onboarding help with Joseph
Normie was very helpful and guided me through the entire process. I appreciate all your assistance and making the transition easy.
I love this app. It's a miracle that when I create an item in shopify it is automatically created in square. Saves us a huge amount of time. Another miracle: changing the price of items in shopify (i.e. marking up or down) automatically changes the price in square. Another great feature is the list of unsynced items: After the first sync there were a number of items that didn't sync and when I looked at them I saw all the errors I'd made over time and I had NO IDEA that they were even there. BEST thing: instant chat with very knowledgeable and friendly tech support.
Thea was phenomenal at helping me sync inventories across locations. This app has made inventory with square and shopify manageable. So grateful for how responsive the support team has been. Loving it so far!
Joseph was very helpful and the app quickly synced with Square with next to no issues. Recommend the app highly
Thank you for the fantastic 5-star review! Looking forward to exceeding your expectations again!
I just found this app and so far it is great but what has been even better so far is the customer service from Omar. It might just solve all my problems trying to work with Shopify and Square
Great App...makes moving on from Square SO EASY! My new shopify store was setup within minutes with the exact same categories, products, inventory counts, and even PRODUCT PHOTOs!!!! Customer service was very helpful.
My help from Arianne was excellent!