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Joseph had very good , efficient and polite service and was a great help to fix my problem
The customer service agents are great, especially Omar, he was very quick and helpful, and helped me sync all my products to square.
Normie was very nice , the app was easy to work with
Joseph was a really big help when i needed to merge my products to my POS square register, he guided me all through the way, he was also very patient, he answered all of my questions, he was very detailed and well explained. His knowledge was very maculate and understandable. Everything was fixed by him. Very excellent customer service from his part, also provided me his email if i had any further questions, and this is beyond customer service. Excellent job joseph, high five to you.
Omar is extremely helpful and quick at replying.
So far I can't complain, just need to talk to someone to turn some features on.
BTW, the support team is fast.
Khaled has been extremely helpful in setting up the QuickSync app. I had troubles getting our two platforms (Square and Shopify) to sync, but Khaled has found a resolution. He has been a huge part of our success!
Products randomly become unsynced and support are not able to tell you why and you aren't notified about it. There is no point in the app if it can't sync products.
There is no documentation to follow and support just tell you the products are not synced and to manually add them to the sync list again.
The technical support service was spectacular. Khaled was available at all times, quick and straightforward. This review is being written while I'm still receiving support, just so you understand the level of friendliness. Excellent support.
I have to say Joseph was a God sent. I wasn't sure about the app. my biggest concern was the monthly charge.
I had spent so much time trying to sync shopify to tiktok and try other apps with no result.
I wasnt sure about this app. but suddenly the chat box turned on and Joseph started typing. He made me feel so much at ease. he directed me through the process and finished the steps for me.
He even sent me some tip to try. Joseph you are the best. thank you