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5-star review
The issue was resolved promptly, and the technical support staff were very professional.
They helped us fix the problem in a very short time.
Highly reliable.
So far at least. Seems to do what it says. Customer service seems great so far. They had a rep IM me right when I was getting started, so very proactive in offering their support. And my customer service rep, Khaled, was extremely knowledgable on the features and even with Shopify itself. I was pleasantly surprised by the level of support.
I have been struggling with inventory issues, and Made the request to speak with a member of the customer service team multiple times! Omar is the only one who explained the issue to me and fixed it (turns out it was an easy fix) thanks Omar! what a relief!
Excellent Assistance with Import from Clover to shopify
5
J. BLEU BEAUTY
August 24, 2024
I was working on trying to load items in shopify the agent began to chat with me an informed me that he could do the import for me. I was thrilled to learn this because that is time consuming to do. Great help Joseph
I spent the whole day trying to sync my Shopify products to my TikTok shop-it didn't work. A frustrated me watched so many videos on YouTube, trying to figure out the solution. I came by a video that talked about Quicksync and Ownbase. I decided to go with Quicksync because it made more sense, and had better options ( real time syncing). So I downloaded the app on myShopify and proceeded to sync my products. Then I had a problem with the TikTok category settings. The products would not show on TikTok until I review the default categories. I was stuck , I didn't know how to proceed. There and then I received an instant message from Normie asking me if I needed help. Boy! Was I relieved. Normie was wonderful, this angel walked me through the whole process, and ended up helping me finishing up the job. This was truly 5 star service. Thank you Normie and Quicksync for your help.
The app was very useful in connecting my Ebay store with TikTok. I was most impressed by the customer service. Joseph walked me through the process step by step. He was courteous and patient and made sure that everything was set up properly. He provided excellent customer service and I would highly recommend him/app to anyone in the future.
I have had great experience working with JAYSON to solve my problems, although my problems were very complicated he patiently helped me through the process, I am surprised with the way these agents are interaction.... BIg UP, I recommend this app to every one.
i had a small issue and customer service Gasser was very helpful and resolved it very quickly
Very easy to use and customer support is outstanding! Got the app and was able to get help with setting it up and getting everything imported and synced with my Etsy shop. Very easy process. Arianne is amazing and should get a raise for how amazing she is at helping new customers feel supported and confident with the app.
Overview: I recently used QuickSync and had an excellent experience, thanks to the prompt and effective assistance from Omar, who helped me sync and resolve several issues.
Syncing Process: The syncing process was seamless and straightforward. With Omar's guidance, I was able to sync all of my products quickly. He provided clear and concise instructions, ensuring that I understood each step of the process. This made the entire experience stress-free and efficient.
Issue Resolution:
I encountered a few issues initially, but Omar's expertise made all the difference. He was patient, attentive, and knowledgeable, addressing each problem with professionalism. He not only solved the issues but also explained the root causes, which was very helpful.
Customer Support: The customer support I received from Omar was outstanding. His dedication to ensuring a smooth user experience was evident from the start. He was always available to answer my questions, provide updates, and offer solutions promptly. This level of support significantly enhanced my overall experience with the product.
Final Thoughts: I am thoroughly impressed with QuickSync and the exceptional support provided by Omar. The product itself is reliable and user-friendly, but the quality of customer service truly sets it apart. I highly recommend QuickSync to anyone looking for a product and inventory sync between application that comes with outstanding support.