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Joseph was great to talk to, and super helpful! Would reccomend!
Great service and helped with sync of products
Thea was phenomenal at helping me sync inventories across locations. This app has made inventory with square and shopify manageable. So grateful for how responsive the support team has been. Loving it so far!
Was very helpful in resolving my issue and helping from start to finish! Thank you sooo much for your help!
beware. still charging me for this despite uninstalling it a month ago!! i have screen shots from the date of uninstall too.
Update. They refunded me for the most recent charge.
Omar Youssef was awesome! Very helpful and responsive
If I could give zero stars I would. I have no idea how they were able to go into my Square account and make changes to the locations and stock tracking. Sure, they have 24 hour support, but the people can't actually help with much, and there is so much waiting for their developers to get back to them, and little to no solutions. I ended up having to manually turn stock tracking back off, re-do inventory, and re-assign each individual item to the proper location on HUNDREDS of items. I asked to do a backup before attempting to sync again, and they assured me it would all be fine, but it was not. I just wanted to sync each of my two locations in Square with separate Shopify stores. It did not work, everything got mixed up AGAIN. I am so upset, and support just told me to not worry, I just needed to wait more to see what to do next. It was already 5 days. I now have the most tedious process ahead of me to undo their mess one more time.
Great Customer Service from Khaled
So helpful in getting me set up!
The agent Thea responded to my request for help promptly and was able to help me resolve the issues in a matter of minutes.