Recensies (605)
Verfijnen
-
Op beoordeling
The thought of manually entering all of our inventory into our Shopify store was completely daunting and we kept putting it off. Then we stumbled upon Squaresync and decided to give it a shot. We were hesitant to spend the $ on it but I swear it's worth every penny! All of our inventory is carried over and I don't have to spend hours upon hours doing it myself! Thea was a huge help when I was having a minor issue getting our locations connected - she fixed it immediately and was super friendly and knowledgeable. Thanks so much!
**UPDATE: We've been using this for a while now (6 months or so?) and we still love it. I just got off of live chat with Joseph and he answered a dozen questions for me. He was so helpful, knowledgeable, and friendly. I can't recommend this app or company enough. :) Thanks again!
Thank you so much for this awesome feedback. I'm glad I was able to help you fix your issue. Please don't hesitate to reach out to us anytime if you need further assistance. We'll be more than happy to assist you! Once again, thank you for your time and happy holidays!
I had a issue with my inventory not syncing due to my own fault and customer service was quick to help and get my inventory realigned properly.
Angelica has been extremely responsive and helpful. The application itself is confusing to me and is not very user friendly in my opinion, but Angelica has been patient in assisting me with getting my account set up for over 3 hours now. Great help!
Joseph was amazing. One of the best customer service experiences I have had .
Fast replies and very attentive
Hi! I want to thank you for this wonderful feedback about the application and about the service I have provided. We hope you enjoy our application! :)
- Joseph
Great Customer Service from Khaled
Overall very simple and easy to use. App can run into issues from time to time though there are plenty of agents who are available to help.
Joesph was extremely helpful, quick, and so kind! Thank you for the amazing service!
I have been working with Thea to sync my products, my inventory, and contact names to Square. She is absolutely fabulous to work with.
Thea is very professional, courteous, pleasant and knowledgeable about how to expedite this process for me. I felt very confident with her on the way she has communicated with me along the way to get the project done for me.
I was quite uncertain how this would carry over & it is very important to me to accomplish this. SHe recommended I relax while the process is completing - this was the BEST ever becasue I am always so nervous to do anything like this with my website. I want it done w/o flaws - totally made me feel extremely confident !
I highly HIGHLY recommend Thea as an exceptional rep! She is the best !
Thank you for the glowing 5-star review! I am very grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It's a pleasure assisting you. Please don't hesitate to reach out to me/us anytime, Denise. Thank you so much for choosing us! -- Thea 😊
Update reply
Seriously the best service I have ever received! They were available on chat to help me whenever I needed (all hours of day and night!) to guide me through the process. I used this service well over 10x and they successfully answered my questions each time. A+
Hi Katie, thank you so much for your wonderful feedback. We aim to provide excellent service by solving your issues and answering your questions as quickly and accurately. Please message us if you need further assistance moving forward. 😊
- Angelica
Best customer service ever so far. I was setting up the app and an agent was helping me straight away. so far, all is good!