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Khaled was really great to work with. I had TERRIBLE experience with CEDCommerce Etsy/Shopify integration. This experience with QuickSync has been the opposite end of the spectrum. I have had some struggles, but Khaled was really easy to communicate with and walked me through things and sent me screenshots to back up the answers to questions/problems I had. A+
So far at least. Seems to do what it says. Customer service seems great so far. They had a rep IM me right when I was getting started, so very proactive in offering their support. And my customer service rep, Khaled, was extremely knowledgable on the features and even with Shopify itself. I was pleasantly surprised by the level of support.
I was very satisfied with the way the app work and more satisfied with the service I received from Joseph. He was very thorough and extremely helpful with offering to setup new features that would make my use of the app easier in my store. Thanks Joseph!
I am just starting with this app but so far I can give a raving review for their customer service, specifically Arianne. She was amazing and walked me through the entire process of syncing my Shopify store to Square. I literally couldn't have done it without her. The set up was a little glitchy at first but Arianne stuck with me and worked it all out. Very impressed with her skills and with the app as a whole. Lots more to learn but if this is the way they handle all their customers' concerns then I'm in!
So impressed with the level of support that is provided. Omar is amazing and super helpful!!
Omar was very helpful. He helped me along the way until everything was completed. Very informative and easy to follow instructions. Thank you!
OMAR IS AMAZING! I was unsure about how to seamlessly integrate my products bt Shopify, Etsy, & TikTok. He took all the heavy lifting out of the process and I could not be more grateful! Thank you for getting me going!
Fantastic customer support. Jayson is a really helpful and efficient agent. Couldn't be better and all my questions very quickly answered and all my problems solved.
Amazing customer support, I was confused about syncing process but Omar was really helpful and clarified all my doubts, it is really easy to use. Thank you!!
Great help from the support team when we ran into issues!