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Normie helped out our issue quickly and efficiently. Thank you!
Joseph was very helpful in setting everything up and told me about upcoming features that could be beneficial for my future needs.
Great app so far !
I don't know why I struggled on my own for so long! I had the best help, guidance, and patience from this agent! Don't struggle! Connect with the chat agent! Mine was AMAZING, and I don't think I could have done it without him!!!! Thanks again!
Joseph has a great attidute and he is always there to answer your questions and help you through your problems.
I think this is a great app, but it still has some work that needs to be done. The Product Syncing feature is a great feature, besides the fact that it automatically publishes new items created in Square and publishes them to your website automatically. I thought this feature would just automatically update my current items to match my Square catalog which is great, but publishing new items without my consent is not a great feature in my opinion. There is no way to choose which items you want to sync, it just syncs everything. The customer support is very good so I appreciate that and they have been available and helpful to walk me through every step, but I do feel that until that bulk sync is fixed, this is a 3-star product. I look forward to them working to improve this product.
Set up was easy, but I go confused along the way and was assisted by Omar who got it squared away! Definitely great customer service!
Love the quickness of the response from the customer support agent and how fast and good the sync went!
Had an issue syncing products and within minutes Joseph soled the issue, gave me some information to get products syncing in the future and we had a nice chat about Egypt! ( Ask him about it. I'm sure he'll explain haha) One of the nicest and best informed Customer Success Agents I've ever spoken to from ANY company!
The app is great, but the personal service from the agents, especially Thea, is what makes it even better!! SUPPORT is person and they help you through it all the way!!
Had troubles initially. Contacted Chat support Arianne chimed in and was very helpful. We were able to complete the sync. She was quick to listen and come up with a solution for success. Very much appreciate her help and could not have done this without her superlative support and expertise.