Reseñas (15)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 73% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 7% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 20% de las calificaciones son de 1 estrellas
27 de mayo de 2020

It worked great for almost a year, then they updated the app supposedly. The customer service was really lacking. The person I spoke with was very cavalier. (As if it did not mater that my inventories were not synced daily from my POS to my website.) Now, it does not work at all! I went to remove the app to try and reinstall it. The plan I was using is no longer available. But they do have a plan that no costs $49/month. Hmmmm! I think I see where the problem is... Its all about trying to make more money than they were. Will not ever recommend this app.

Wild Spirit Herbals
Estados Unidos
Casi 2 años usando la aplicación
SkuHarmony respondió 27 de mayo de 2020

Thank you for your review; and I apologize for your poor experience. To resolve this, please disable automatic syncing and manually reconcile the inventory quantities using Shopify and Square. Then, manually sync your inventories to ensure everything pulls into SkuHarmony correctly. Then you can re-enable automatic syncing to continue keeping your inventory in sync.

SkuHarmony is free to manually clone and sync your inventory, and $49 monthly to automate the inventory quantity syncing. No changes have been made in pricing.

Fecha de modificación: 22 de octubre de 2020

I'm trying to use this app to sync my square brick and mortar and my online, however customer service is so lacking that they don't even write back for weeks to help me get set up. Please check / answer your emails guys!! Thank you for your reply. We would appreciate a call back or email to help us get this app set up. Thank you Kindly.

Pachulah
Canadá
8 meses usando la aplicación
SkuHarmony respondió 21 de octubre de 2020

We apologize for any delays in support during late September. We had changed settings in our customer support management system and didn't realize we were filtering some messages incorrectly. This is now resolved.

15 de octubre de 2020

Every time I add inventory to Square, the numbers in Shopify get screwed up. It often goes rogue, altering inventory numbers when no transactions have taken place to change numbers. Auto-sync works sporadically. Heading into the holiday season, I really need to trust the sync between Square and Shopify but cannot with SkuHarmony.

Bergstrom-Mahler Museum of Glass
Estados Unidos
6 meses usando la aplicación
SkuHarmony respondió 21 de octubre de 2020

We apologize for any issues you were experiencing in syncing inventory. Please contact support to troubleshoot your unique case and we'll get to the bottom of why this might be happening.