SkuHarmony , 34件のレビュー

総合評価
3.6
評価レベルごとの件数
  • 評価の68%は5つ星です
  • 評価の0%は4つ星です
  • 評価の6%は3つ星です
  • 評価の3%は2つ星です
  • 評価の24%は1つ星です
2022年4月11日

I really love the ease of use of the app! it makes keeping my square inventory connected with my shopify inventory seamless and smooth; the integration and interface are super simple and easy to understand and use. this app makes my busy life just that much easier, and that way i can better serve my patrons!

frog + fern
アメリカ合衆国
アプリの利用期間:3日
SkuHarmonyが返信しました 2022年4月11日

Thank you so much! We are glad that SkuHarmony is making your busy life that much easier!

2022年4月11日

If you use Square and also have a website with shopify I HIGHLY RECCOMEND this app! It has made my life so much better! When I add anything to my website I am only One click away from adding to my Square! Anytime i scan something out of my Store with Square this app also takes it out of inventory on shopify and the other way around as well! It is worth every cent! Just download it and see for yourself it comes with a free trail!

Shopsweet.southern
アメリカ合衆国
アプリの利用期間:18日
SkuHarmonyが返信しました 2022年4月11日

Thank you for your review! We are pleased that you are enjoying the app, and that it is saving you time and money.

Let us know if you experience any problems. We are more than happy to help whenever and with whatever you need!

2022年2月16日

I can completely relate to the other reviews saying that it duplicated their inventory and made a huge mess. However, once I sat down with customer service via zoom and they explained how to fix it, it made so much sense. I run a brick and morter via square and have an online store via shopify and hopefully once I get my duplicate skus edited...this platform will do what it says. It does take time to onboard the two apps. Just make sure you don't have duplicate skus in your inventory or you will have a mess when you merge! Josh in customer service is Super helpful and Id reach out to him if you have questions!

A. Shively & Co
アメリカ合衆国
アプリの利用期間:2年以上
2022年1月14日

I have been using this app for a couple of years now, I sell online and have a brick & mortar store so for the inventory to be adjusted immediately is imperative. This is an amazing app in a the price range I can handle. First off they have a free plan which makes it soooo easy to do yourself, just a little time consuming or upgrade and let it work for you. I have used other plans and the inventory was ALWAYS off, i trust the accuracy of SkuHarmony. As for the customer service, WOW! What an improvement there! I had somewhat of a hiccup and I got a zoom call from Joshua! Keep up the good work!

Posh Society
アメリカ合衆国
アプリの利用期間:1年以上
SkuHarmonyが返信しました 2022年1月17日

Thank you so much! We are excited that it is working well and you were pleased with your experience!

2021年11月27日

I would honestly give this app a zero because that's what it deserves. It doesn't work. It's customer service is not good and it has made so much more work for me to clean up what it's app broke between Shopify & Square. The amount of duplicates the app has created is ridiculous. They should be paying me to clean up their messes. This app shouldn't be allowed on either Shopify or Square's platforms. It's horrible.

Brooklyn and Rye
アメリカ合衆国
アプリの利用期間:11日
SkuHarmonyが返信しました 2021年11月29日

Hi Brooklyn and Rye,

We 100% hear you, creating extra work for our customers is not our goal and is unacceptable. We have recently made several improvements to the application. You have probably done the clean-up already, but we would be happy to jump in and lend a hand.

Very happy to reach you here, as our email was having deliverability issues, which were resolved as of yesterday. We would be very interested in jumping on a zoom call to understand more about what happened and so we can make this right.

Thanks,
The team at SkuHarmony
hello@skuharmony.com

2021年5月7日

I needed this app for a transition from Square to Shopify. This is the absolute worst app for this task. Half the time SkuHarmony won't open and the other half of the time it takes a half hour to load just to end up crashing. I do not recommend.

Xtra 101
アメリカ合衆国
アプリの利用期間:4ヶ月
SkuHarmonyが返信しました 2021年12月20日

Hi, Xtra 101,

We are sorry your experience with SkuHarmony was less than ideal. We hear and understand you.

SkuHarmony is now under new management and we have made several improvements to the application, and have eliminated countless bugs. We would be interested in jumping on a quick zoom call to understand more about what happened and how we can make this right.

Thanks,
The team at SkuHarmony
hello@skuharmony.com

2021年1月10日

This app is pretty bad. I spent days setting up SKUs and entering inventory. Signed up for the auto sync at $50 a month. It’d be worth that if it worked. Shopify orders aren’t decreasing inventory in Square and Square sales aren’t decreasing inventory in Shopify, except one in about 10 inventory changes (an order for 4 products correctly changed inventory for only one of them). Inventory is randomly being changed for one product with no activity to tel it to do so. I am sad, if this app worked well enough, it’d be great. It’s unusable.

Glitz Soap Co.
アメリカ合衆国
アプリの利用期間:19日
SkuHarmonyが返信しました 2021年1月12日

Hi, Glitz Soap Co.

We are sorry your experience with SkuHarmony was less than ideal. We 100% hear and understand you.

SkuHarmony is now under new management and we have made several improvements to the application, and have eliminated countless bugs. We would be interested in jumping on a quick zoom call to understand more about what happened and how we can make this right.

Thanks,
The team at SkuHarmony
hello@skuharmony.com

2021年1月5日

SkuHarmony's customer service is horrible! After deleting the Skuharmony's App, due to its poor performance and the hardships I suffered due to the economic crisis from covid-19, I still got charged. I reached out to Shopify a few days later when the funds came out of my account. Shopify was helpful and understanding. They reached out to SkuHarmony for a much needed refund. This is the response I got from Dustin at SkuHarmony, "I authorize a refund for the SkuHarmony application if it was not performing to the user's expectations, but to request a refund "due to current situation with covid needs the funds back for the subscription" is a bit out of the ordinary. I don't run a charity. Do they have a better reason for requesting a refund?". I am completely turned off by Dustin's reply, simply hurtful. Do we need a better reason than Covid-19 and a pandemic? Unbelievable.

J. DOSI
アメリカ合衆国
アプリの利用期間:7ヶ月
SkuHarmonyが返信しました 2021年12月20日

Hi, Xtra 101,

We are sorry your experience with SkuHarmony was less than ideal. We hear and understand you. That kind of customer support is unacceptable.

SkuHarmony is now under new management and we have made several improvements to the application, and have eliminated countless bugs. We would be interested in jumping on a quick zoom call to understand more about what happened and how we can make this right.

Thanks,
The team at SkuHarmony
hello@skuharmony.com

2020年10月15日

Every time I add inventory to Square, the numbers in Shopify get screwed up. It often goes rogue, altering inventory numbers when no transactions have taken place to change numbers. Auto-sync works sporadically. Heading into the holiday season, I really need to trust the sync between Square and Shopify but cannot with SkuHarmony.

Bergstrom-Mahler Museum of Glass
アメリカ合衆国
アプリの利用期間:6ヶ月
SkuHarmonyが返信しました 2020年10月21日

We apologize for any issues you were experiencing in syncing inventory. Please contact support to troubleshoot your unique case and we'll get to the bottom of why this might be happening.

編集日:2020年10月22日

I'm trying to use this app to sync my square brick and mortar and my online, however customer service is so lacking that they don't even write back for weeks to help me get set up. Please check / answer your emails guys!! Thank you for your reply. We would appreciate a call back or email to help us get this app set up. Thank you Kindly.

Pachulah
カナダ
アプリの利用期間:8ヶ月
SkuHarmonyが返信しました 2020年10月21日

We apologize for any delays in support during late September. We had changed settings in our customer support management system and didn't realize we were filtering some messages incorrectly. This is now resolved.