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Hem was extremely helpful in all regards. Immediately got on a google meeting with me and started screensharing so I could figure out the exact steps I needed to take to solve my issue.
We've used Square for years but needed a robust online shop option. This is a great option that allows us to use the existing POS products we've invested in (which are brilliant in Australia) without a new investment in the Shopify technology that doesn't operate well here yet.
We've had some technical issues but Surya and the team fixed them quickly and even provided a small discount as we are a charity which we greatly appreciate.
It looks like a great integration, very clear and will allow us to optimise across two platforms. Reasonable price to avoid costly equipment upgrades and more training on new POS system.
Nice and easy to use. I needed some guidance, and the support team was around to assist to resolve within 5 mins! Highly recommend
Thank you for your help, I needed to get a good start.
Has issues with connecting my products and Patrick really helped me figure out everything and even give me tips on how to use app. Very helpful and professional
I really enjoy this app! I had to talk to customer service, and they were able to help me in no time!
I'm still completing the initial setup but so far it seems easy to use and the customer support has been very quick, responsive and helpful.
It is very helpful and efficient Ronex is one of the best customer service employees I have encountered he was very helpful and I learned a lot of new things while he helped me. Very funny too!
So helpful. Quick and easy support. Would highly recommend.
I needed help quickly and Pratik jumped on a google meet call with me and helped me! Great service! Thank you!