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I'm still exploring the app and all the functions. Several days in. The response to my questions was amazing! Hannah was super helpful and thorough answering my questions. The app is easy to maneuver.
UPDATE: First customer service was amazing. However, customer service has fallen off to nearly nothing. Changes to app have made it difficult to maintain and make changes to scheduling; employees have had a hard time consistently accessing
scheduling. Currently looking for a better, more consistent app. This one is not going to work for us. Very disappointing.
Update:
Hey there,
Harel is here, the CEO of EasyTeam. I'd like to invite you to try the existing platform. Over the years, EasyTeam has experienced tremendous growth and has established itself as the premier staff management solution for Shopify, supporting tens of thousands of users daily.
Our onboarding team would be happy to provide you with a comprehensive walkthrough of our platform, ensuring a seamless setup process from start to finish.
I am confident that EasyTeam will add significant value to your business, streamlining both in-store operations and back-office tasks, ultimately saving you a considerable amount of time.
Should you be interested in a new demonstration, please schedule a session at your convenience using the following link:
https://calendly.com/easyteam/30min
I look forward to the opportunity to connect and demonstrate how EasyTeam can transform your business operations, and looking forward to hearing from you back!
Harel
There is a glitch when you tap the clock in tile on Shopify POS it logs in to the admin/owners Shopify dashboard with full owner permission to edit everything like staff permissions, see all sales activity, etc just by tapping alone it is the most dangerous security breach I contacted them they are aware of this issue.
Hey there,
You have experienced a glitch in the Shopify POS itself, not in the app. If you would like, we can assist you in any way we can, but we recommend speaking with Shopify directly to have it fixed for you.
Great app and support, super kind, effective and transparent. Wish all platforms have support team like this one.
Easy to use app and great customer service!
Customer service from Mia was great! I got immediate help with my need, and she even took it upon herself to contact Shopify on my behalf to make inquiries that helped me even further. Definitely appreciated!
Thank you so much for the review! Our team is always happy to help :)
Mia was easy to chat with and very responsive. She was able to answer all my questions and resolve any concerns.
Hanna solved my problem in seconds. Based on customer experience so far, 10/10 would suggest! Thanks!
Easy to use, and functional! Great customer Service! Best option for a time clock and scheduling app with the Shopify POS
prompt, efficient, & knowledgeable. Thanks! Looking forward to bringing in software. Small biz is hard enough, this makes it easier
The app can be confusing at first but the customer service is awesome. Hanna is so sweet and she goes the extra mile to help me when I'm not understanding something in the app.
We're always happy to help :)
In case you need anything, don't hesitate to reach out!
I think I found the best app to help me all around from calculating sales commission to time clock on employees. The app is very easy to use and hands down by far!!! Hanna is the best support I've seen for a very long time. She was able to fix all my set up issues from back stage. Her help was just wonderful and save me a lot of time because I'm totally new to the app kind of thing for my Shopify account. I would recommend this app to store owner who need to pay staff commission in regular basic, especially if your shop sells large amount of different kind of inventory and involve different tiers of payout. I'm looking forward to this app that I'm sure it will save me lot of time from where I used to calculate each salesperson on what they sell each period of time. Thank you and God bless
We're so happy you find EasyTeam helpful for you! :)
I'm using this app for clock in clock out feature and will be planning to make use of the commission feature soon. the system is simple enough, integrates really well and the support is fantastic getting back to me quickly and resolving my issue instantly :)
Thank you so much for the review!
We're so happy you find the platform easy to use :)
Great app, very helpful to run your business, they still need to improve the option to calculate the commission feature. besides this everything else is very useful to running your team. Highly recommended! the customer's support was very useful for the set-up.
Thank you so much for the review!! 😄
At the moment, we allow to auto-calculate fixed commissions per different products, and commissions based on the staff's sales goals.
One of our team will reach out to you shortly to learn what additional functionality you'd like to have so we'll be able to provide you with a better product :)
For what it does, everything is very straight forward. Staff are able to see their transactions and see their commissions as well independently. This allows them to reconcile their transaction list which helps payroll immensely. This is a very critical addition for any commission based sales employee that you have using Shopify POS.
Thanks so much for the review! We're SO happy to hear that :)
Just got everything set up for our store & Hanna was very very helpful & super sweet with any questions we had. She answered them making sure I got everything I needed & Our app set up correctly for us!
Thanks for the amazing review! We're always happy to help :)
The app is working well. Support team is great!!! I had an issue with downloading the commissions and they solved it within 2 hours.
Thanks for the review :) We're always happy to help 😄
Had a great customer support experience just now and helped me get all the set-up done. Their chat team was excellent.
Thanks a lot for the kind review - we're always happy to help! :)
Not yet used Staffy because the locations feature (with POS) is not supported now, but the customer service by Harel is superb.
Thanks so much for the kind review!
Update: The multi location support is up & running! :) 🙏
Just downloaded but I think this will be the key to managing my staff all from one app! Very excited
Haha great! We're excited as well to have you with us! 😄
I just realized I need the new POS from Shopify to use Staffy.
Thank you for the help! I will try the month trial and see if this works out for my business.
Thank you for the kind review ! 🙂🙏
Staffy supports the older version of the POS as well, although we can not provide the quick action buttons in the POS dashboard since it doesn't exist there unfortunately (missing functionality in the POS system itself).
We're trying to keep up with the latest technology in order to provide you the best experience as possible 😊
It was EZ to use after I ask someone from YOUR support group who was very helpful and way cool and hip.
LDS - CEO
Thank you so much :)
The support team is extremely helpful. They go above and beyond and really supportive. They are really responsive and help you with every step.
Thank you so much! We're always happy to help 😄
Customer service is amazing! Hopefully, you get Harel, if he is available, on helping you start things up.
Haha thanks a lot! You're experience is really important to us 🙃
We're using Staffy mostly for accounting and scheduling. It was just the tool that I was looking for! it gets the job done perfectly. If you want to level up your store team management you should definitely try this! The customer support is great as well
Thank you so much for your review, we appreciate it 🙏🙏
We have been looking for something that shows what our staff were doing in our shop admin. Staffy support is amazing as well - and the app itself is really easy to get started. Looking forward to connect the payroll and scheduling as well.
Thank you very much for your feedback😉 We are always glad when our application is liked by our customers💐
I really loved the simple yet all-inclusive design of Staffy. I have tried enough apps to know when an app makes your life easier. This one certainly did! You can easily assign tasks to the staff members and tag my orders and products! This way we manage our disputes and deliveries :)
The Shopify activity and the screenshots of my customer support team is really helpful since I don't want them to visit certain places in my admin. The team is very responsive, helpful, and makes sure you understand all the features.
Thank you so much for the kind review! :) We're always happy to help!
staffy is just great! my user experience was great. I felt like I understood the app from the first place. as store owner that managing group of workers and need to follow everything staffy just helped me save time and... time = money!
We're more than happy to help you save more time!
Scheduling is super comfy right now, and it exports it all to our accounting app Xero (but QuickBooks works as well I guess).
We use for scheduling and to clock our employees for accounting purposes. As for now it works well as expected. Cheers for Daniel - amazing customer support
We use it mostly for time tracking. Our payroll goes through QuickBooks along with all the needed taxes. Recommended ✌
Glad you liked our payroll system :)
What a great App! I didn't manage to control all my VA's as their work was never transparent enough for me. With Staffy I feel much more comfortable.
Thanks for your kind review :) We're always here to help.
That app saves us TONS of time. The support is amazing and you can tell their team really cares, specially Daniel! We installed it for couple of our stores to manage employees.
We're using the app mostly for scheduling and tasks management, to understand what our employees are doing.
Waiting for the Xero / Quickbooks integrations so we can export the salaries directly to there.
Thank you for the 5-star review👍 We are very happy that you liked our app. Our support team is always happy to help you.
Daniel in customer service was brilliant to liaise with and offered so much support to myself being a new member.
No complaints from me - brilliant so far and are features set for the new year.
Thank you for the 5-star review👍 We are very happy that you liked our app. Our support team is always happy to help you.
We have been using this app to manage emploees all over the world in different timezones. saving time managing your employees is important to you - I totally recomand it!
Thank you so much for the kind review :)
This app saves me tons of time. Actually, I have only 2 employees - so the app definitely smaller merchants as well. Helps manage payroll, scheduling, accounting and finances as well.
Thanks so much for the kind review! :)
Staffy is an amazing solution for staff management inside Shopify!!! We use it for account and scheduling and appointments. Totally recommend!
Thank you for the 5-star review👍 We are very happy that you liked our app :)
We were looking for something like this. Our 9 VA's have been a little difficult to manage entirely through Whatsapp, Facebook, and Trello. When it was 1-2 not so bad but now we need a lot more organisation in the way we manage our employees. Staffy has been helpful with paying our employees and tracking their work. We've definitely been able to reduce our error rate while also reduce our time spent managing employees.
Thanks for the kind review!! You can always integrate your other stores into Staffy as well - the system supports multi-store employees as well 😃
We use this app to manage our employess. If you need to manage teams and want to scale your business - Staffy is a great affordable way to do so.
Thanks so much for the kind review! :)
Amazing app! Having the ability to automatically pay my employees through PayPal & TransferWise is awesome! Also liked the fact that you are paying only for the amount of days you were hiring someone - Great solution for the upcoming holidays!!
Thanks for the support guys! You are bringing a true value.
Yup, we all better get ready for the upcoming holidays 💪 Thanks so much for the kind review!
This app is amazing!
I've been tired of using so many different tools just to manage my team. Having tasks, chats and payrolls integrated into the same app is just brilliant and makes my life much much easier!
The support team is great as well!
Love this app! Thanks guys!
Hey there, Thank you so much! We are always here to help 😉