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Loving it! It was so easy to set up and the support was so patient and helpful with my many questions!
Thank you so much for the review! We're so glad you find us easy to set up :)
There is a glitch when you tap the clock in tile on Shopify POS it logs in to the admin/owners Shopify dashboard with full owner permission to edit everything like staff permissions, see all sales activity, etc just by tapping alone it is the most dangerous security breach I contacted them they are aware of this issue.
Hey there,
You have experienced a glitch in the Shopify POS itself, not in the app. If you would like, we can assist you in any way we can, but we recommend speaking with Shopify directly to have it fixed for you.
We're Incorporating the app and the process have been easy with the help of their amazing team!!!!!
Thank you so much for the review 🙂
Cannot begin to tell you the contrast between this and other time tracking apps! Basic and easy to use features, easy to navigate and set up. Customer service can't be beat!
The app can be confusing at first but the customer service is awesome. Hanna is so sweet and she goes the extra mile to help me when I'm not understanding something in the app.
We're always happy to help :)
In case you need anything, don't hesitate to reach out!
Our staff had trouble clocking in while the system was down. I was able to message the support team, and Peter quickly sent a temporary link so my staff could clock in for both stores. I really appreciate the quick response!
Thank you so much! We really recommend working with the latest iPad IOS versions - we're always keeping in line with the latest POS updates 😊
Natalie was extremely responsive and resolved the issue within seconds. Thanks Natalie!!
Peter was super helpful with answering many questions that I had regarding charges and where to find billing info. He was patient and took the time to answer ALL of my questions. We communicated using the chat feature and was pleasantly surprised that I wasn't stuck chatting with a bot. Overall, using the EasyTeam app has been straight forward and easy to integrate with our Shopify POS. Would recommend!
Great app, very helpful to run your business, they still need to improve the option to calculate the commission feature. besides this everything else is very useful to running your team. Highly recommended! the customer's support was very useful for the set-up.
Thank you so much for the review!! 😄
At the moment, we allow to auto-calculate fixed commissions per different products, and commissions based on the staff's sales goals.
One of our team will reach out to you shortly to learn what additional functionality you'd like to have so we'll be able to provide you with a better product :)
Mia was extremely helpful in getting things set-up!