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The customer service is amazing, though there are a few things I would like to see adjusted about the features. 1. would like a mobile app for employees to use to review schedules and submit requests for time off/shift changes etc. VS having to go through a mobile broswer login. 2. The 'schedule' part of the app on my Point of sale iPad is not smooth scrolling and doesn't utilize the full screen so you have to scroll around a lot to see the schedules. I also wish I could adjust the layout of the employees on the schedule, placing all my full time employees at the top of the schedule and the part timers towards the bottom for ease of review. I do enjoy the ease of adjusting the shift times, making changes to hours etc. I have also submitted a request for adding an analytic stat to the reporting side, 'Units Per Transaction' as this is a stat we use to train our sales staff to be more effective on the sales floor. They were very kind and responsive and told me they would add to their updates. I chose this platform as it allows me to actually receive sales reporting for my staff and apply sales to the staff members, which shopify doesn't allow me to do. Once we have this additional stat option, this should be a great fit for my team and myself. I am currently using the 30 day free trial.
What a great review! ☺️
Thank you very much for sharing the things you would like to see included in the platform, and we'll keep doing our best to make sure it is as good as it can be :)
Some of the best communication and customer service I've had in a long time! Easy to understand directions and she took care of most everything from her end! Extremely satisficed!
A great app for simple time keeping. You can manually enter time if an employee forgets to clock in or out. Their online support chat is great.
Thank you so much for the review! 🙏
Our support team is always ready to help 😎
Easy to use, able to connect all stores under one log in! Quick response from help team, and always very helpful.
We use it mostly for time tracking. Our payroll goes through QuickBooks along with all the needed taxes. Recommended ✌
Glad you liked our payroll system :)
The app is great! I just want to know how do I allow my sales staff to veiw their commission through the app
Hey there! All they need to do is to log in to their account, and see their sales and commissions 🙂
One of our team will reach out shortly to make sure you have received everything you needed 😊
I love the ease of this app in my Shopify menu. It makes it easy for my employee to clock in/out. I can check her hours anywhere I am and I can't wait to have a reason to use other features!
The chat staff have been wonderfully helpful with questions and helping to get us setup with the app.
Wonderful support - SO quick to get back to me and willing to help with kindness! I would highly recommend this app.
Hanna solved my problem in seconds. Based on customer experience so far, 10/10 would suggest! Thanks!