EasyTeam POS Staff Management , 175 則評價

Hanna is great at customer service however the app itself can be very slow letting employees clock in and in the short amount of time I have used it needs to be rebooted often which can be a issue if I am not in the store at the time, leads to me needing to manually edit time clocks on a regular basis.

We have been looking for something that shows what our staff were doing in our shop admin. Staffy support is amazing as well - and the app itself is really easy to get started. Looking forward to connect the payroll and scheduling as well.

really helpful app for anyone that is more than a solopreneur and has a VA staff. helpful to track our employees, pay them (with PayPal), and keep them productive. way better method than google sheets we were using.

The app so far has made things a breeze. Thank you to Miss Hanna who helped get everything right and on track as it should be!

Daniel in customer service was brilliant to liaise with and offered so much support to myself being a new member.

No complaints from me - brilliant so far and are features set for the new year.

There is a glitch when you tap the clock in tile on Shopify POS it logs in to the admin/owners Shopify dashboard with full owner permission to edit everything like staff permissions, see all sales activity, etc just by tapping alone it is the most dangerous security breach I contacted them they are aware of this issue.

Great customer service -- super responsive and prompt, walked us through issues and troubleshooting as well as taking our problems back to their team to make sure they knew about said issues.

That app saves us TONS of time. The support is amazing and you can tell their team really cares, specially Daniel! We installed it for couple of our stores to manage employees.
We're using the app mostly for scheduling and tasks management, to understand what our employees are doing.
Waiting for the Xero / Quickbooks integrations so we can export the salaries directly to there.

The customer service is amazing, though there are a few things I would like to see adjusted about the features. 1. would like a mobile app for employees to use to review schedules and submit requests for time off/shift changes etc. VS having to go through a mobile broswer login. 2. The 'schedule' part of the app on my Point of sale iPad is not smooth scrolling and doesn't utilize the full screen so you have to scroll around a lot to see the schedules. I also wish I could adjust the layout of the employees on the schedule, placing all my full time employees at the top of the schedule and the part timers towards the bottom for ease of review. I do enjoy the ease of adjusting the shift times, making changes to hours etc. I have also submitted a request for adding an analytic stat to the reporting side, 'Units Per Transaction' as this is a stat we use to train our sales staff to be more effective on the sales floor. They were very kind and responsive and told me they would add to their updates. I chose this platform as it allows me to actually receive sales reporting for my staff and apply sales to the staff members, which shopify doesn't allow me to do. Once we have this additional stat option, this should be a great fit for my team and myself. I am currently using the 30 day free trial.

A great app for simple time keeping. You can manually enter time if an employee forgets to clock in or out. Their online support chat is great.