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In the past two years that our site has been live, we’ve been through MANY trials of apps catered to reviews, loyalty programs—even those “all-in-one” apps touting maximum functionality for the most cost-effective price. And from the TOP of the TOP tier to the unknown start-up apps, each one suffered from a core failure. We’d find that bugs couldn’t be resolved because of lack of assistance, integration was immense and (for some reason) perpetually ongoing, etc... But out of all the apps we’ve tried, Stamped has hands-down outran the competition! We currently use both their loyalty and review apps, because, well, they’re the best. Their customer service is lightning fast, their team knowledge immense, and not to mention the ultimate reason for using any app—after integration we only need to utilize the app functionality, and can get back to our business, instead of troubleshooting bugs all the time. Thanks Stamped! We look forward to working with you more!
Hello Connected Apparel,
Thank you for your review and kind words!
We are glad to hear that both our apps has been useful in contributing to the growth of your store, and our support team is able to render any assistance required to keep it going.
We hope that you'll enjoy using Stamped.io to increase social proof, customer loyalty and drive sales!
This is confusing because I selected stamped io for reviews and the loyalty program downloaded. it would he helpful to have the actula program i wanted to install be installed.
Hi there,
Thank you for your review :)
Our apologies that you're facing issues with the installation, this usually happens when you already have the Reviews & UGC app installed and the browser is caching the old session.
Our engineers will reach out to assists with resolving this issue.
:)
We use Stamped.io Loyalty as it integrates with our App. It's easy to set and and Support are on hand very quickly to answer any queries. They act quickly too should we require the assistence with technical implementations.
Hello Dinnerbox,
Thank you for your review and kind words!
We are glad to hear that our support team was able to assist you timely with the setup of our rewards app.
We hope that you'll enjoy using Stamped.io to increase customer loyalty and drive sales!
Installed reviews and loyalty, Some features are not available in australia yet are included in the price. They don't offer a substitute or reduced rate. No live support.
Rojel sells NZ Manuka honey and NZ Royal Jelly harvested in our Auckland apiaries. We are beekeepers.
We decided to implement Shopify for ourselves and also interested in the Rewards program. Stamped.io provides us a variety of functionalities that we required and we are really satisfied.
Moreover, all the team members in Stamped.io responded to us very quickly and professionally. I would like to give my special thanks to Tarn Yost, Ivan Ong, Blake Knezevich, Mohamed Badawi, Blake Knezevich, Joel Santos, Kaushik Mallick, Ais D and all the members in Stamped.io who helped me.
rojelnz.myshopify.com will be unveiled soon to www.rojel.co.nz in mid May 2021. (Now www.rojel.co.nz is in Wix without webshop.)
Thanks again and visit our new website after mid May. Steve
Rojel
Great APP! Allows you to improve engagement on your website! I am able to create fun loyalty rewards for my customers! Very exciting!
I've been using Stamped review app since the beginning and now I'm in love with a loyalty program. The CS team is amazing!
This app is really nice in many ways BUT they have absolutely NO LIVE SUPPORT. You can't chat and you can't call. You can ONLY send emails back and forth -- often taking a full day or multiple days inbetween replies. So if you have a problem, it will take you days and WEEKS to get it resolved. We have SO MANY unhappy customers right now because they have been trying to fix something for nearly 3 weeks at this point. Even though I think this is the bets loyalty app out there in terms of features, if I could go back I wouldn't select it for this reason.
Hi Conquering team,
I can appreciate how our email support can take longer than live chat support, especially with complicated issues that require work from escalated or engineering teams.
Recently, we have all created Calendly links that allow us to schedule calls with our merchants in order to serve them better. While live troubleshooting is still not an option, we hope that these calls will get us on the same page with desired outcomes, and issue understanding.
I'll reach out to you directly to discuss our options and see if there's anything we can do to help your customers!
I have only had the app for a day. I had to reach out to customer support a few times and each time Elvis, yes Elvis answered my questions in a timely manner and were very helpful by sending screenshots and steps to help resolve my issues of being a new user.
Excellent service. Bryan, my onboarding expert helped me to solve some issues and made the migration from another app more pleasant and easy. I've been a loyal customer of Stamped.. Now I wish they have more rewards for customers like me. ;)
Hello VARIOeveryday team,
Thank you for your wonderful 5-star review! We greatly appreciate your feedback and your loyalty to Stamped.
We're thrilled to hear about your positive experience with our service and how Bryan, your onboarding expert, assisted you in resolving issues during the migration from another app. Providing a seamless and pleasant transition is a top priority for us, and we're delighted to hear that you found the process smooth and easy.
Regarding your suggestion for more rewards, we genuinely value your input. We're continually working to enhance our offerings and cater to the needs of our valued customers. Your feedback regarding additional rewards is well-noted and will be considered in our ongoing development.
Thank you for being a loyal customer of Stamped. We're committed to providing you with an exceptional experience, and we look forward to making your journey with us even more rewarding.
Your partners in success,
All of us at Stamped