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The app is very robust but, if I had known they had NO LIVE SUPPORT by phone or chat, I would have gone with a different option. It is wasting so much time and creating so much frustration to not be able to get quick answers and help with this set up. The online resources are solid but don't answer every question by any means. I have the reviews and loyalty app bundle and it costs as much as my business' RENT. So, for that, I would have expected a lot better service. Pretty disappointed.
Good quality and responsive customer support. I was having issues with the rewards page loading slowly but they were able to help and increased the speed.
Had some hiccups using the app but mostly due to myself. Stamped.io has amazing customer service and i'm very impressed. Highly recommended the app and if you get stuck don't hesitate to reach out to them!
Looks promising in all the videos but DOES NOT DELIVER!
There is next to no support and so many glitches! It cant even calculate customers points properly. What a waste of 3 months of our money and time! Save yourself the headache and do not waste your time or your money. We are paying $479 USD a month for the top level and it doesn't work! What a joke!
Hello Wholefoods Refillery team,
I'm sorry to hear that you've had a frustrating experience with our program. I understand how important it is for you to be able to use our tools without any issues.
We appreciate your feedback and want to assure you that we're here to support you and advocate for your business.
I understand that Tarn, a member of our team, is currently working with you to resolve the technical issues you've been experiencing. We're committed to finding a solution that works for you and ensuring that you can use our program seamlessly.
I'll be reaching out separately to connect with you and ensure you're on the right support plan.
Thank you for your patience and understanding. We look forward to resolving this with you as quickly as possible.
Support responds very quick and is very helpful, and they have easy solutions for any problems you have.
I have used Stamped for my reviews and have expanded to also use Stamped for my loyalty program and I couldn't be happier. Their programs are exceptional and their customer support is outstanding!!! I highly recommend!
great help for new stores. easy to install and understand. would definitely recommend trying! also it's free!
Hey there,
Thank you for your kind review!
We're glad that you're loving our app and we hope you'll have a great time utilizing Loyalty&Rewards to increase customer retention and drives sales :)
We have been using Stamped.io Reviews and have been very satisfied with it so we were very delighted that they have rolled out their own Loyalty and Rewards app which syncs with the Review app. It didn't disappoint, and support is very responsive and helpful as well. Would recommend Stamped.io to anyone.
Hello IMBIBE,
Thank you for your review and kind words!
We are glad to hear that the rewards app has been working out well for your store too, and hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
Estoy empezando a usar esta aplicación porque me parece buena para hacer que los clientes se sientan más felices con sus compras. Por el momento el configurarla ha sido sencillo pero sí se necesita un poco de conocimiento de código. Espero poder verla en acción muy pronto. Se ve muy completa y la apariencia es muy hermosa (me encanta). La verdad estoy feliz con esta aplicación. Por el momento la estoy usando gratis y como en mi país el idioma es español, he estado traduciendo todo. Algunos botones aún no encuentro dónde traducirlos pero la aplicación permite hasta dónde he conseguido, traducir un 95% lo cual es muy bueno.
Hello TocToc CR,
Thank you for your review and kind words!
We're glad that you're liking the ease of setup, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
I just install and didnt see its performance yet, but your price package for new business is awesome