Stamped Loyalty & Referrals

I have been using Stamped.io's review app for over three years and recently upgraded to the Pro plan, adding their loyalty program. While the app has some limitations, I requested customizations to better suit my website. The team at Stamped.io, especially Ashok, has been outstanding from start to finish. They are always quick to respond and address all my detailed requests and customizations efficiently. Ashok and the other team members consistently exceeded my expectations, and I am deeply appreciative of their assistance. Without their help, the process would have been challenging. Initially, I had doubts about whether this app could meet my needs, but their exceptional support has given me complete confidence. I highly recommend Stamped.io to other store owners looking for a reliable review and loyalty program solution.

I switched to this app and the experience has been abysmal. In the last month I have had the following issues

1. Customers orders not synced to accounts

This took over 2 weeks to get a response to, despite it being a "known issue"

2. A pop up appears after checkout that I did not install and can not turn off. Support CAN NOT FIND THE CODE in my store to turn it off.

3. Rewards do not work. A Customer redeem rewards, they do not receive their coupon (via email or otherwise.) On the backend, I (nor support) can find their coupon...

TLDR: This app is not functional.

Be wary. Their review app is good, but this one is awful.

Most satisfied with the Customer Support. They resolved my issues swiftly. The interface of the app is very user friendly.

Fairly easy to transition from one loyalty system to another; we migrated from Loyalty Lion and Stamped's customer service was a big help in making it possible!

great support