Starshipit shipping automation

We offer quite a variety of different sized products and use several delivery partners which can make shipping complex. The starshipit app helped us to streamline this process and accurately attribute the correct rate to our orders which has been a game changer.
Big thanks to the Starshipit team (especially Millie) for helping us get everything set up!

Millie has been amazing and so patient with onboarding our new business. Starshipit is so easy to understand because of her and it's been fantastic while we've just started out. It's an easy integration and simple once explained. She adapted around us for meetings and was so obliging. Thank you so much!

The Starshipit app is functional and their support team is responsive, but the unexpected and increasing costs are disappointing. Upgrading to the ‘Starter Plus’ plan for $90 AUD per month to manage growing order volumes resulted in an additional $30 AUD charge for a key feature, Checkout Rates, previously included in the ‘Starter’ plan for $50 AUD per month. This $170 AUD charge for the same core functionality feels like a cash grab, prioritising revenue growth over customer loyalty and transparency.

This app is very intuitive and easy to use. It has saved us hours of time on dispatch for our e-commerce business already, and I can see as we grow it will add even further value to streamline our back-end processes. I was blown away by the professional support received from the first point of contact through to the onboarding. Thanks Sahan and Millie!

Starshipit and their team (especially Millie!) have made transitioning to the platform so seamless, it has honestly been the easiest integration for our e-comm business. Starshipit is saving us so much time manifesting and dispatching orders- we love it! Would recommend to any e-comm business looking to streamline their operations.

I give them a big fat ZERO stars for support. Their claim, "5-star support and onboarding included with every plan", is overstated. Don't expect any assistance from support; go straight to the FAQ for support....

This app saved our business 100's of hours during Black Friday 2024. I wish we discovered this app sooner than we did. We are now working with the pick & pack app which will further save time for not only our team, but ensuring our customers receive their order quicker.

I have found the app to be very useful and easy to use. It saves a significant amount of time in processing orders for our business. Millie provided an excellent onboarding experience, making it simple to set up and start using the system. I would definitely recommend Sharshipit to others.

I had the pleasure of working with Millie to set up Starshipit for my e-commerce business, Fetch & Bark, and I couldn’t be happier with the experience! Millie was incredibly helpful, bubbly, and approachable throughout the entire process. She answered all my inquiries promptly and made everything feel so easy. Her positive attitude and clear communication made the setup stress-free, and she went above and beyond to ensure everything was running smoothly. I’m so grateful for her support and would highly recommend her to anyone needing assistance. Thanks, Millie—you’re amazing!

The transition to Starshipit (from another shipping program) has been well worth the effort. As is the case with any logistics changes there were a few hurdles to overcome but the onboarding team (Millie in particular) were extremely helpful, and communicated well throughout the entire process. If anyone has the opportunity to work with the Starshipit team I would highly recommend it.