Arvostelut (213)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 86 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
4. marraskuu 2024

Starshipit optimized our fulfillment and shipping process, saving us time, effort, and resources. Tons of features and options to customize according to what you need operationally.

Amazing support team from enquiry, to setup, actual implementation, and even after the launch. Always ready to help and quick response.

GO Industrial
Australia
Noin 3 vuotta sovelluksen käyttöä
23. marraskuu 2024

Generally very useful app for most carriers. Very quick to print. However there are some technical issues and bugs that come up once in a while that take time to fix - best to have a dedicated team meber to manage Starshipit implementation to fix these as they come up. Ron from Starshipit has been very helpful in onboarding us and our carriers. I generally recommend this to business that want visibility and flexibility in their shipping & fulfillment.

Enki Apothecary
Australia
Vuosi sovelluksen käyttöä
11. marraskuu 2024

We should have made the move to Starshipit sooner! We've been extremely happy with the functionality of the app, which has saved us a large amount of time each day with our fulfilment processes. Having the ability to set up auto rules and connect multiple carriers has been a game changer. One key feature we love is the ability for the platform to choose the right carton size for our shipment, saving us money across our shipments. A huge shout out to Ron for our onboarding and making integrating a breeze.

Oh Flossy
Australia
4 kuukautta sovelluksen käyttöä
12. joulukuu 2024

Customer care and service is appalling. Have had an issue with dispatching partial shipments for 3 weeks. Their support team is looking into it but is showing 0 urgency in resolving the issue. Emails are going unanswered for days. We have 500+ orders and counting which cannot be dispatched and still no solution or updates from the StarShipIt team. This has occurred over Black Friday and during our Christmas peak trade. If you need a reliable provider, this is not it. Run!

Gingham & Heels
Australia
Yli 6 vuotta sovelluksen käyttöä
Starshipit vastasi 17. joulukuu 2024

Hi Gingham & Heels, thanks for sharing your feedback and we're so sorry to hear about this issue. We appreciate the challenges you have been experiencing, especially at such as busy time of year, and want to reassure you that the team are looking at this with utmost urgency. Our Head of Customer Success has reached out directly to you and will be able to work with you on a resolution.
Best regards,
Team Starshipit

26. marraskuu 2024

Adam our onboarding expert was the best part of integrating with Starshipit, he made is so easy to join, to set up and was so quick to respond back to queries and concerns. The app is great and allows us to easily collate all our orders without inputting all the customer's details into a courier site. It has helped us save so much time!

buj
Australia
2 kuukautta sovelluksen käyttöä
31. lokakuu 2024

This platform is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. Amazingly fast customer service with super actionable tips to solve your problems.

I have reached out Holly many times and always got the quick responses and helpful support. She is fabulous! Thanks Holly!

Good Furniture
Uusi-Seelanti
Noin 2 kuukautta sovelluksen käyttöä
29. lokakuu 2024

Australian based store here. We use a combination of international eparcel and domestic mypost business.

I've tried other shipping platforms and had issues, but StarShipit has been refreshingly simple to set up and a powerful tool. It has dramatically reduced the amount of time it takes to completely fulfillment which is vital for a fast growing business. I am also able to import csv files for Kickstarter rewards.

I was able to complete most of the onboarding myself and when I needed assistance with the final settings, they were very helpful.

Thoroughly recommended.

Angy Paws
Australia
29 päivää sovelluksen käyttöä
4. joulukuu 2024

Star Ship It has been an excellent integration tool to avoid double handling and save time in fulfilling orders from our Shopify website. Millie was an excellent and very efficient onboarding helper, always checking in on us.

Berton Vineyard
Australia
Noin kuukausi sovelluksen käyttöä
9. joulukuu 2024

Very pleased with Starshipit, so easy to use and the support are amazing! Always so happy to help. The automations are great and save so much time. Highly recommend

APSLEY AND COMPANY
Australia
Noin 2 kuukautta sovelluksen käyttöä
30. syyskuu 2024

We just moved to Starshipit and it has been the most amazing experience all due to one of their team members - Millie Whatuira. Mille from the Starshipit team was flawless. She had incredible customer service, and we were blown away by her support. We couldn't have done it without Mille and i couldn't recommend her enough if you're looking at moving to the platform. Thank you Millie!

Conserving Beauty
Australia
Noin 2 kuukautta sovelluksen käyttöä