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Starshipit were great with helping us get on their platform, really great support that responds quickly! The platform itself is really neat, it has the same features as a lot of their competitors at a fraction of the price. They have already saved us hours and we estimate savings in excess of $15,000 in the next 12 months. Highly recommend if you are looking to streamline your shipping/distribution process.
Hi Eat Your Water - thanks so much for the rave review. That's a phenomenal amount of money to save! If you ever need any further support, please don't hesitate to get in touch with our team at support@starshipit.com. Thanks!
Amazing software! This has saved us so much time. Integrated seamlessly with excellent support. Couldn't recommend this app enough.
Works well for us :) Support has been great to fix up any issues that we ran across (unmanifested items) - usually get back to us within 24-48 hours!
We started an online business in October 2017 and StarShipit were selected as our preferred fulfilment program as they have some great features that woould save us heaps of time. The team were available through our set-up process, particularly Neeraja, who walked me through how the system works and talks with Shopify plus Carrier integrations, checkout rates, API set-up and custom tracking page.
These are smart guys with great knowledge and know-how and are always available to assist when I needed them. THIS is service and an excellent one at that!
I would definitely recommend using them and feel free to call them first and ask specific questions about how you want your business to fulfil orders. I guarantee they have solutions.
Happy fulfilling.
Kyri Christodoulou - Operations Director at emperorchampagne.com.au
Imagine this, for a moment… Two toddlers, 3 large crates of parcels, and a slow moving queue at the Post Office - twice a day! Now throw in printing off addresses individually and fulfilling all shipped orders individually too (trying to get more than 8 number and letter combos right in a row as the kids pull at you because they’re bored). This was life before StarShipIT.
Now there’s no more queues at the post office or double handling of data, and all our tracking status comms with customers are automated. Plus, with the new feature where we can brand the tracking pages - the integration with our Shopify store just become even more seamless.
In a nutshell? StarShipIT is a lifesaver.
Amazing customer service and a very well made app!
We hit a few speed bumps along the way (none due to StarshipIT) and the customer support has been absolutely terrific, every problem we've encountered, they have provided us with a solution.
Thanks so much Anthony and Winston.
Great app, easy install and support team (Neeraja Janappareddy) has been very efficient and effective. This has saved our business huge amounts of time and time is money, highly recommend for online stores doing larger volumes.
Since coming over to StarShipIT we cannot imagine life without it!
It saves us literally hours in fulfilling orders everyday.
We initially trialled a similar platform but found it confusing and customer service was lacking. StarShipIT is very user friendly and the customer service is amazing (with regular phone calls from your SSIT account manager almost weekly to ensure everything is good).
I would and have recommended StarShipIT to anyone that is looking at scaling their ecommerce store.
Fantastic App. Works great & fantastic support.
Easiest system to install and use! A few clicks of a button and we were good to go!