Avaliações (204)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
4 de novembro de 2024

Starshipit optimized our fulfillment and shipping process, saving us time, effort, and resources. Tons of features and options to customize according to what you need operationally.

Amazing support team from enquiry, to setup, actual implementation, and even after the launch. Always ready to help and quick response.

GO Industrial
Austrália
About 3 years usando a aplicação
31 de outubro de 2024

This platform is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. Amazingly fast customer service with super actionable tips to solve your problems.

I have reached out Holly many times and always got the quick responses and helpful support. She is fabulous! Thanks Holly!

Good Furniture
Nova Zelândia
About 2 months usando a aplicação
27 de agosto de 2024

Starshipit is absolutely brilliant. It has streamlined our entire shipping process and allowed us to have all of our couriers in one location, clearly showing who is the cheapest/fastest option. The integration side of things was also so easy! We had so many questions and Geoff always had the answer or found out what was needed. Even with the time difference he went out of his way to get back to our many, many emails. Everything is running smoothly and the whole process was so, so simple with Geoff helping us out.

Father Sons
Reino Unido
5 months usando a aplicação
Questão respondida por Starshipit 15 de outubro de 2024

Hi team Father Sons, thanks for your kind feedback! Geoff's always striving to provide the best possible support and will be delighted. We look forward to continue working with you!

29 de outubro de 2024

Australian based store here. We use a combination of international eparcel and domestic mypost business.

I've tried other shipping platforms and had issues, but StarShipit has been refreshingly simple to set up and a powerful tool. It has dramatically reduced the amount of time it takes to completely fulfillment which is vital for a fast growing business. I am also able to import csv files for Kickstarter rewards.

I was able to complete most of the onboarding myself and when I needed assistance with the final settings, they were very helpful.

Thoroughly recommended.

Angy Paws
Austrália
29 days usando a aplicação
4 de setembro de 2024

We've had a great experience using the Starshipit app! The features are solid, but what really stands out is their customer support. The team is incredibly helpful and responsive. Whenever we've had a question or issue, they’ve been quick to assist and always provided clear solutions. Their support makes managing shipments so much smoother. Highly recommend for anyone looking for reliable shipping software with top-notch customer service!

Xali Organics
Austrália
7 months usando a aplicação
Questão respondida por Starshipit 30 de setembro de 2024

Thanks for the kind feedback! We're glad the features are working well for you, and it's great to hear our support team has been helpful. We appreciate the recommendation!

30 de setembro de 2024

We just moved to Starshipit and it has been the most amazing experience all due to one of their team members - Millie Whatuira. Mille from the Starshipit team was flawless. She had incredible customer service, and we were blown away by her support. We couldn't have done it without Mille and i couldn't recommend her enough if you're looking at moving to the platform. Thank you Millie!

Conserving Beauty
Austrália
About 2 months usando a aplicação
2 de setembro de 2024

Starshipit has managed to address our many needs when shipping wine, making the experience for us and our customers top-notch. The Starshipit team provided great support throughout the whole process. We highly recommend this app to anyone looking to automate their shipping process!

Canterbury Wines
Austrália
6 months usando a aplicação
Questão respondida por Starshipit 30 de setembro de 2024

Thanks for sharing your experience! We're glad to hear Starshipit has been helpful for your wine shipments, and that our team was able to support you. Your recommendation means a lot!

26 de setembro de 2024

So great to have a local shipping company! Great support, simple and quick to use for our team. 2 months on and the onboarding specialist still reaches out to ensure everything is running how it should. Love that we can automatically assign parcels to certain carriers. No extra costs for using our own couriers. Big thumbs up!

GF Oats Australia
Austrália
2 months usando a aplicação
9 de setembro de 2024

Enjoying all the features and we are only just getting started with the platform. Will form a big part of our expansion plans into new markets.

Microtexx
Austrália
4 months usando a aplicação
10 de outubro de 2024

I've been very impressed with Starshipit throughout our trial. We're still evaluating whether it meets our business needs. There are a few quirks and idiosyncracies, but it delivers probably 95% of what we need now and into the future.

The onboarding has been great, though. Holly has been able to answer questions about our specific needs and has been very responsive throughout.

Bondi Records
Austrália
About 1 month usando a aplicação