Avaliação geral
4,2
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
3 de março de 2018

Great app with loads of features! Great support too as i had trouble with the integration myself but Neeraja was awesome to deal with. highly recommended!

City Strength 2
Austrália
About 2 months usando a aplicação
17 de agosto de 2017

Only a few days in with this app installed and I can really see how it's going to be so useful. Well worth the money because you save tonnes of time. The best features for me are:
1. I don't have to fill out the labels manually anymore
2. The app sends my tracking emails
3. The app sends a completed order email when the parcel has been delivered.

These things will be invaluable for my business moving forward.

Byronbaygifts
Austrália
About 2 months usando a aplicação
17 de agosto de 2021

I use this to print shipping labels for my online fashion store. I was still previously hand writing on my satchels so this has been a game changer in our work flow! It does half the work for me, love it!

Keeley Maree
Austrália
About 1 month usando a aplicação
29 de maio de 2019

Excellent and comprehensive app/website interface. Quick and effective customer service (thanks Anthony!). The website interface is very customisable and has tons of features and carrier integrations. These guys do a great job!

Designer Kidz
Austrália
About 1 month usando a aplicação
Editado a 3 de março de 2020

Support team is not responding & not being helpful when there's technical mistakes on their end. They will just leave you to resolve with Aus Post. Service has not been good recently & is deteriorating when you stay with them for long enough.

Twotags Au
Austrália
Over 2 years usando a aplicação
11 de abril de 2022

Incredible customer service! I was having trouble getting a few things set up and within 5 minutes was able to hop on a zoom call with Elyza who ran me through everything! She was so kind, accomodating and helpful! One of the best customer service experiences i've ever had! Don't make you speak to robots or wait on hold for hours! So happy with Starshipit and Elyza in particular!

maem disko
Austrália
About 1 month usando a aplicação
Questão respondida por Starshipit 9 de junho de 2022

Thanks so much for your feedback! We're so glad Elyza was able to help you out so well! Our team take such pride in our service to customers and this really goes to show what a difference it can make!

2 de setembro de 2017

We migrated from ShipStation to StarShipIT and have found the app very useful with additional features that are relevant for us. The support we received (particularly from Neeraja) has been extremely professional and responsive. Thank you once again and we look forward to working together!

Bhumi Organic Cotton
Austrália
About 1 month usando a aplicação
9 de outubro de 2021

This app has helped us save so much time with our shipping label creation! Would highly recommend this to any business looking to focus on more value adding tasks.

Gypsy 108
Austrália
About 1 month usando a aplicação
21 de março de 2023

Moving over to Starshipit has been seamless for our business. Integration with Shopify and our shipping carriers has made getting orders out so much easier. I have found the customer service team to be incredibly helpful, fixing any issues in a timely and easy to explain way.

Libby Haines Art
Austrália
About 1 month usando a aplicação
Questão respondida por Starshipit 21 de março de 2023

Thank you so much for posting this feedback, we're happy you are finding the app helpful, we love helping retailers! We're here for you if you ever get stuck :)

8 de outubro de 2017

Very good product for our e-commerce business selling in Australia and overseas.

Have never had a technical fault with the software (other than infrequent occasions when the Australia Post data feed is interrupted by Australia Post beyond the control of StarShipit).

Exceptional, fast, knowledgeable customer support always available during business hours.

Pump Hair Products
Austrália
About 1 month usando a aplicação